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In addition to a new slant to every chapter, there are three new chapters on the key things that make the biggest difference for the greatest results:  Humour: enabling you to stand back and see things from a different perspective  Clean questions: minimising yourself to find out the essence of the other person  Time: understanding how what you get in life is influenced by your relationship to time past, present and future  Neuro Linguistic Programming is how you make sense of your world and, most importantly, how you make it what you want it to be:   Neuro: the way you filter and process your experience through your senses  Linguistic: the way you interpret your experience through language  Programming: the way you make sense of your experience to create your personal program.   NLP at Work has sold over 100,000 copies and is one of the most popular books ever published on the practical skills of NLP and how it can be applied in business. 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With case studies from companies as diverse as BMW, ICL, PricewaterhouseCoopers, Fujitsu Computers, Save and Prosper, and the Academy for Chief Executives, Sue Knight shows how NLP has been applied in specific situations. -Team Excellence -Creating Learning Cultures -Exceptional Tutoring -Training -Customer Service If you have already read about or trained in NLP this book is the next step, and will open your thinking to the immense scope and true applications of NLP.","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49587168542993,"sku":"GOR001871946","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":49622487826705,"sku":"GOR001873797","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ LIKE_NEW \/ INTERNAL","offer_id":50320634216721,"sku":"GOR013926278","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ GOOD \/ SBYB","offer_id":50401727545617,"sku":"CIN185788227XG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ WELL_READ \/ INTERNAL","offer_id":52490769826065,"sku":"GOR014536233","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/185788227X.jpg?v=1750833839"},{"product_id":"nlp-at-work-book-sue-knight-9781529393071","title":"NLP at Work","description":"'This book may help you to understand life more clearly' Paul Smith, fashion designer  Welcome to THE book on NLP. 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