Beyond Customer Satisfaction to Customer Loyalty
Beyond Customer Satisfaction to Customer Loyalty
Regular price
Checking stock...
Regular price
Checking stock...
Summary
This is part of a series of AMA management briefings which provide concise reports on current trends for professionals. It considers the question of customer satisfaction and customer loyalty, showing how to maximize profitability.
The feel-good place to buy books
- Free delivery in Australia
- Supporting authors with AuthorSHARE
- 100% recyclable packaging
- Proud to be a B Corp – A Business for good
- Buy-back with Ziffit
Beyond Customer Satisfaction to Customer Loyalty by Keki R Bhote
This is part of a series of AMA management briefings which provide concise reports on current trends for professionals. It considers the question of customer satisfaction and customer loyalty, showing how to maximize profitability.| SKU | Unavailable |
| ISBN 13 | 9780814423622 |
| ISBN 10 | 0814423620 |
| Title | Beyond Customer Satisfaction to Customer Loyalty |
| Author | Keki R Bhote |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Amacom |
| Year published | 1996-12-09 |
| Number of pages | 148 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |