{"product_id":"chocolate-conversation-book-rose-fass-9781937134495","title":"Chocolate Conversation","description":"The single factor that determines success or failure in big business today is conversation. Great leaders use public and private conversation to send a clear message, cultivate a common worldview, set high standards and reachable goals, and uncover concerns that can undermine an organization. So what conversation are you, as a leader, having with your team? Experienced change consultant Rose Fass explains how too often we think we're having the same conversation - about dark chocolate, for instance - only to be referring to three different things: milk, white, or bittersweet varieties. She shows us how to first establish common ground that leads to an effective discourse for addressing relevance, growth, and scaling: the three most important issues she sees in business today. In a light-hearted and humorous way, Fass shows how leaders can avoid a meltdown and instead drive transformation through the way they communicate in a language that all stakeholders can understand.","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49577055453457,"sku":"GOR007280081","price":17.19,"currency_code":"AUD","in_stock":true},{"title":"US \/ GOOD \/ SBYB","offer_id":50085322424593,"sku":"CIN1937134490G","price":0.0,"currency_code":"AUD","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":53242713145617,"sku":"CIN1937134490VG","price":0.0,"currency_code":"AUD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1937134490.jpg?v=1751186874","url":"https:\/\/www.worldofbooks.com\/en-au\/products\/chocolate-conversation-book-rose-fass-9781937134495","provider":"World of Books ","version":"1.0","type":"link"}