Conflict Resolution at Work For Dummies by Vivian Scott

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Conflict Resolution at Work For Dummies by Vivian Scott

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Summary

Managing employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. This book provides the tools and advice you need to restore peace, train your colleagues to get along better with others, prevent conflicts from ever starting, and maintain better productivity while boosting morale.

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Conflict Resolution at Work For Dummies by Vivian Scott

A practical workplace guide to handling conflict effectively Managing employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. Conflict Resolution at Work For Dummies provides the tools and advice you need to restore peace, train your colleagues to get along better with others, prevent conflicts from ever starting, and maintain better productivity while boosting morale. One of the only trade publications that takes the manager's perspective on how to address conflicts, resolve disputes, and restore peace and productivity to the workplace Examines more positive means for resolving conflicts (other than arguing, surrendering, running away, filing a lawsuit, etc.) Helps managers and employees sort through problems and make the workplace a more rewarding place No manager should be without Conflict Resolution at Work For Dummies!

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Vivian Scott is a Certified Mediator in private practice and a retired Microsoft marketing manager. She is a member of the Washington Mediation Association and volunteers as a mediator at the Dispute Resolution Center of Snohomish & Island Counties.

SKU Unavailable
ISBN 13 9780470536438
ISBN 10 0470536438
Title Conflict Resolution at Work For Dummies
Author Vivian Scott
Condition Unavailable
Binding Type Paperback
Publisher John Wiley & Sons Inc
Year published 2009-12-29
Number of pages 368
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.