Crisis Management in the Age of Social Media by Louis Capozzi

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Crisis Management in the Age of Social Media by Louis Capozzi

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Summary

Learn how to manage a crisis and meet the challenges of social media. Each chapter includes a description of a crisis, the timeliness of a good response, the effectiveness of this response, and an assessment of what works and what doesn't.

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Crisis Management in the Age of Social Media by Louis Capozzi

Learn how to manage a crisis and meet the challenges of social media. Each chapter includes a description of a crisis, the timeliness of a good response, the effectiveness of this response, and an assessment of what works and what doesn't.

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Louis Capozzi, Adjunct Professor, New York University, USA.
SKU Unavailable
ISBN 13 9781606495803
ISBN 10 1606495801
Title Crisis Management in the Age of Social Media
Author Louis Capozzi
Condition Unavailable
Binding Type Paperback
Publisher Business Expert Press
Year published 2013-08-16
Number of pages 240
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.