Dealing with Difficult People by Roberta Cava

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Dealing with Difficult People by Roberta Cava

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Summary

Many people have to deal with irate, rude, impatient, emotional, persistent and aggressive people in the course of their work and home lives. The aim of this advice book is to teach the techniques which will improve the reader's communication skills and help to control anger and stress.

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Dealing with Difficult People by Roberta Cava

Many people have to deal with irate, rude, impatient, emotional, persistent and aggressive people in the course of their work and home lives. The aim of this advice book is to teach the techniques which will improve the reader's communication skills and help to control anger and stress.

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SKU Unavailable
ISBN 13 9780749920517
ISBN 10 0749920513
Title Dealing with Difficult People
Author Roberta Cava
Condition Unavailable
Binding Type Paperback
Publisher Little, Brown Book Group
Year published 1999-12-16
Number of pages 225
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.