Dealing with Difficult People by Roy Lilley
Packed with tips, hints and warnings of potential hazards, this book is suitable for managers or anyone who has deal with difficult colleagues or the public.
"Suitable for anyone who has to deal with difficult colleagues or the publicIt will help you to enjoy difficult people: unlock them, influence them and improve their performance." Business Executive, April 2005
Roy Lilley Roy Lilley is a well-known journalist who writes a regular column in Healthcare Today. He is Chairman of the Homewood NHS Trust, and along with Chief Executive (Eve Richardson), they merged the Trust with their neighbouring Community Trust, Weybourne, to create Bournewood NHS Trust.
| SKU | Unavailable |
| ISBN 13 | 9780749436919 |
| ISBN 10 | 0749436913 |
| Title | Dealing with Difficult People |
| Author | Roy Lilley |
| Series | Creating Success Series |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Kogan Page Ltd |
| Year published | 2001-11-08 |
| Number of pages | 160 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |