Difficult Conversations by Bruce Patton

  •
1 1

Difficult Conversations by Bruce Patton

Checking stock...
Checking stock...
Summary

We know we must talk to a colleague, our boss or even a friend about something we know can be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a conversation. This work focuses on handling these exchanges.

The feel-good place to buy books
  • Free delivery in Australia
  • Supporting authors with AuthorSHARE
  • 100% recyclable packaging
  • Proud to be a B Corp – A Business for good
  • Buy-back with Ziffit

Difficult Conversations by Bruce Patton

We know we must talk to a colleague, our boss or even a friend about something we know can be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a conversation. This work focuses on handling these exchanges.

You might also like

Douglas Stone, Bruce Patton and Sheila Heen work for the Harvard Negotiation Project at Harvard Law School.
SKU Unavailable
ISBN 13 9780670921348
ISBN 10 0670921343
Title Difficult Conversations
Author Bruce Patton
Condition Unavailable
Binding Type Paperback
Publisher Penguin Books Ltd
Year published 2011-11-03
Number of pages 352
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.