eBusiness & eCommerce by Andreas Meier

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Summary

This textbook focuses on the members of the digital value chain of eBusiness and eCommerce and dedicates a separate chapter to each member part: eProducts & eServices, eProcurement, eMarketing, eContracting, eDistribution, ePayment, as well as eCustomer Relationship Management.

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eBusiness & eCommerce by Andreas Meier

Over a decade ago, the European Union adopted a plan of action for a European information society. Internet technologies should broaden the capacity to act of organizations and of individuals, promote transnational contact and exchange relationships, and lead to an open society with cultural originality and variety. To achieve this, the opportunities and risks of utilizing electronic means of c- munication must be weighed against each other, and privacy and intellectual property rights must be protected. Due to technological development and the use of Internet technology, the productionofinformationhasgainedeconomicsigni?cance.Aninformationc- pany creates value primarily by designing, processing, and relaying information; in other words, through the exchange of digital products and services. Thistextbookprogressivelydescribesalloftheelementsofthevaluechainfor electronic business and electronic commerce. A process-oriented approach is used to present the electronic business transactions that occur between companies, consumers, andpublicadministration, andtheseareillustratedwithcasestudies. Along with the organization of digital products and services, special attention is paid to marketing, distribution, and customer relationship care. This textbook is intended for students of economics at universities and te- nical colleges who would like an overview of the state of the art in electronic business and electronic commerce. It is also suitable for executives, project le- ers, and company experts who deal with the digital value chain. The book focuses on the members of value chains in electronic business re- tionships. Each of these members has a chapter devoted to it: Chapter 1 describes the terms of electronic business, electronic commerce, and electronic government, and gives meaningful examples of their application.
Andreas Meier ist Professor f r Wirtschaftsinformatik an der wirtschafts- und sozialwissenschaftlichen Fakult t der Universit t Fribourg, Schweiz. Seine Schwerpunkte sind eBusiness, eGovernment sowie Daten- und Informationsmanagement. Nach Musikstudien in Wien diplomierte er in Mathematik an der ETH in Z rich, doktorierte und habilitierte am Institut f r Informatik. Er war Systemingenieur bei der IBM Schweiz, Direktor bei der Grossbank UBS und Gesch ftsleitungsmitglied bei der CSS Versicherung. Henrik Stormer arbeitet als Chief Architekt bei der Firma Edorex Informatik AG. Vorher war er als Oberassistent an der Universit t Fribourg angestellt. Er studierte Informatik mit NebenfachWirtschaftswissenschaften an der Universit t des Saarlandes und promovierte anschliessend am Institut f r Informatik der Universit t Z rich. Seit mehreren Jahren besch ftigt er sich mit den Themen eBusiness und eCommerce und hat in diesen Bereichen sowohl in praktischen Projekten gearbeitet als auch wissenschaftliche Arbeiten geschrieben.
SKU Unavailable
ISBN 13 9783642100390
ISBN 10 3642100392
Title eBusiness & eCommerce
Author Andreas Meier
Condition Unavailable
Binding Type Paperback
Publisher Springer
Year published 2010-10-19
Number of pages 222
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.