Enhancing Health Services Management by Cropper

Enhancing Health Services Management by Cropper

Written in particular for practitioners and students of health services planning and management, this text focuses on a critical area for management - enhancing the decision making process. It introduces computer-based decision support systems, showing how such systems can enhance decision making in the health service by promoting careful analysis, considered judgement and the ability to explain the basis on which decisions are made. Case studies of the development and use of these systems are provided.

"This book fills an important gapIt provides an accessible introduction not just to decision support systems but also, crucially, to their use in helping solve practical managerial problems. It will equip any manager better to meet the challenges of complexity, uncertainty and change in the health service of the next century." - Dr Geoff Royston, Head of Operational Research, NHS Executive HQ. "...an excellent introduction to the subject."- The British Journal of health care Computing and Information Management. "...the book succeeds in bringing together a diverse range of interesting DSS applications in health services management, and most importantly, gives the reader an insight into the process of their use and their usefulness. The book will be an extremely usefuladdition onto the reading lists for a wide range of courses in healthservice management. It should also prove very useful to courses inoperational research, systems science and management science, in providing a rich fund of case studies to illustrate applications of different models." - Journal of the Operational Research Society. "It is a pleasure to strongly recommend this book to allhealth service managers, professionals and students interested in theconcepts of decision support systems and their application."- Duncan Boldy, Professor of Health Policy and Management, Curtin University of Technology, Western Australia.

Steve Cropper is Senior Lecturer at the Centre for Health Planning and Management, Keele University. Previously he was Senior Research Fellow in the Department of Management Science, Strathclyde University. He is Director of the MBA (Health Executive) and also teaches on management programmes for doctors and clinical managers. His research is into aspects of organizational performance, including inter-organizational collaboration, strategic management, doctors in management and decision support.

Paul Forte has a part-time appointment as lecturer in the Centre for Health Planning and Management, Keele University, and is an independent health planning and management consultant. Previously he was six years with the Department of Health Operational Research Service, and four years in health services research at the University of Leeds. His research and project work has had a focus on decision support systems development and application throughout this period.

SKU	Unavailable
ISBN 13	9780335196340
ISBN 10	0335196349
Title	Enhancing Health Services Management
Author	Cropper
Condition	Unavailable
Binding Type	Paperback
Publisher	Open University Press
Year published	1997-06-16
Number of pages	332
Prizes	Short-listed for British Association of Medical Managers: Medical Management Book of the Year Award 1998
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
Note	Unavailable