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Global Perspectives on Service Science: Japan by Stephen K Kwan

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Part of Service Science: Research And Innovations In The Service Economy series

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Global Perspectives on Service Science: Japan by Stephen K Kwan

This contributed volume presents the experiences, challenges, trends, and advances in Service Science from Japan’s perspective. As the global economy becomes more connected and competitive, many economies depend the service sector on for growth and prosperity.  A multi-disciplinary approach to Service Science can potentially transform service industries through research, education, and practice. Offering a forum for best practices in Service Science within Japan, the volume benefits its audience by sharing viewpoints from a wide range of geographical regions and economies. The book is organized as follows:

• Foundations of Service Science and the service industry sector

• Public/Private sector partnerships, policies, trade in services, future prospects

• Contributions from science, social science, management, engineering, design as well as industry sector perspectives

• Road-maps, methodology, business development, strategiesand innovative models, application of information technology, performance measures, and service system design

• Education and workforce development

• Case studies from practice, research and educational community

• Future Directions in Japan
This book includes three Forewords written by key leaders in Service Science:

• Takayuki Aso (Ministry of Education, Culture, Sports, Science & Technology in Japan)

• Yasuhiro Maeda (Director, Service Affairs Policy Division METI)
• Norihisa Doi (Professor Emeritus, Keio University and Service Science, Solutions and Foundation Integrated Research (S3FIRE) Program Officer, JST/RISTEX)

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“This book is about the science of servicesIt has a collection of experiences from the last decade in Japan in service science. … Readers with interests in applications of computing technologies will find many chapters useful. Each chapter can be read independently.” (Maulik A. Dave, Computing Reviews, computingreviews.com, October, 2016)

SKU Unavailable
ISBN 13 9781493935925
ISBN 10 1493935925
Title Global Perspectives on Service Science: Japan
Author Stephen K Kwan
Series Service Science: Research And Innovations In The Service Economy
Condition Unavailable
Binding Type Hardback
Publisher Springer-Verlag New York Inc.
Year published 2016-05-26
Number of pages 349
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.