How Did That Happen? by Tom Smith

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How Did That Happen? by Tom Smith

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How Did That Happen? by Tom Smith

As they've worked with thousands of clients over two decades through their firm, Partners in Leadership, bestselling authors Roger Connors and Tom Smith have developed new strategies for holding people accountable while building morale. Drawing on case studies, many from client companies, they show how to establish clear expectations and manage the unmet expectations that inevitably occur, offering a positive, principled method that engages hearts and minds.

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Tom E.C.Smith is the Dean of the University of Arkansas and a University Professor of Special Education. He has written or co-written 32 books, including revised editions. From 1994 until 2013, Dr. Smith served as the Executive Director of the Council for Exceptional Children's Division on Developmental Disorders, as well as three terms on the President's Committee on People with Intellectual Disabilities.

SKU Unavailable
ISBN 13 9781591844143
ISBN 10 1591844142
Title How Did That Happen?
Author Tom Smith
Condition Unavailable
Binding Type Paperback
Publisher Penguin Putnam Inc
Year published 2011-07-26
Number of pages 256
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.