How to Measure Anything by Douglas W Hubbard

How to Measure Anything by Douglas W Hubbard

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Summary

Shows managers how to inform themselves in order to make less risky, profitable business decisions. This book shows you how to measure those things in your own business, government agency or other organization that, until now, you may have considered "immeasurable," including customer satisfaction, organizational flexibility, and technology risk.

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How to Measure Anything by Douglas W Hubbard

Shows managers how to inform themselves in order to make less risky, profitable business decisions. This book shows you how to measure those things in your own business, government agency or other organization that, until now, you may have considered "immeasurable," including customer satisfaction, organizational flexibility, and technology risk.

DOUGLAS W. HUBBARD is the inventor of Applied Information Economics (AIE), a measurement methodology that has earned him critical praise from The Gartner Group, Giga Information Group, and Forrester Research. He is an internationally recognized expert in the field of decision analysis and challenging measurements and is a popular speaker at numerous conferences. He has written articles for Information Week, CIO Enterprise, and DBMS Magazine. He is the author of The Failure of Risk Management: Why It’s Broken and How to Fix It and Pulse: The New Science of Harnessing Internet Buzz to Track Threats and Opportunities.

SKU Unavailable
ISBN 13 9781118539279
ISBN 10 1118539273
Title How to Measure Anything
Author Douglas W Hubbard
Condition Unavailable
Binding Type Hardback
Publisher John Wiley & Sons Inc
Year published 2014-04-25
Number of pages 432
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.