ITIL V3 Service Strategy by Axelos

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ITIL V3 Service Strategy by Axelos

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Part of Itil V3 Service Lifecycle Ser series

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ITIL V3 Service Strategy by Axelos

ITIL Service Strategy lies at the heart of the ITIL v3 framework, a part of the Global Best Practice suite. IT executives, business leaders, and anyone involved in IT services, can use this publication as a guide for a service strategy that delivers results and achieves business goals.

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Assembled by the Practitioner Architect Team of Kevin Behr, Karen Ferris, Lou Hunnebeck, Stuart Rance, Barclay Rae and Paul Wilkinson, a team of renowned ITSM experts under the guidance of AXELOS' Kaimar Karu, ITIL Practitioner Guidance concludes with a practical toolkit containing templates, worksheets and assessments that will help ITSM professionals to improve the value of the service they provide to their customers.
SKU Unavailable
ISBN 13 9780113313044
ISBN 10 0113313047
Title ITIL V3 Service Strategy
Author Axelos
Series Itil V3 Service Lifecycle Ser
Condition Unavailable
Binding Type Paperback
Publisher TSO
Year published 2011-07-29
Number of pages 495
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.