Measuring Customer Satisfaction and Loyalty by Bob E Hayes

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Measuring Customer Satisfaction and Loyalty by Bob E Hayes

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SKU Unavailable
ISBN 13 9780873897433
ISBN 10 0873897439
Title Measuring Customer Satisfaction and Loyalty
Author Bob E Hayes
Condition Unavailable
Binding Type Hardback
Publisher ASQ Quality Press
Year published 2008-09-18
Number of pages 287
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.