Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities by Susan Benjamin

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Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities by Susan Benjamin

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Summary

Part of the "Perfect Phrases" series, this work provides the tools for precise, effective communication in various situations. Whether it's hiring employees or creating teams, it gives you the phrases you need to get things done.

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Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities by Susan Benjamin

Part of the Perfect Phrases series, this work provides the tools for precise, effective communication in various situations. Whether it's hiring employees or creating teams, it gives you the phrases you need to get things done.

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Susan F. Benjamin is a communications consultant and the author of 5 books, including Words at Work. Her articles on language-related issues have appeared in USA Today, Philadelphia Inquirer, and New York Daily News.

SKU Unavailable
ISBN 13 9780071493048
ISBN 10 0071493042
Title Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities
Author Susan Benjamin
Condition Unavailable
Binding Type Paperback
Publisher McGraw-Hill Education - Europe
Year published 2007-09-16
Number of pages 240
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.