Six Sigma and the Quality Toolbox by John Bicheno

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Six Sigma and the Quality Toolbox by John Bicheno

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Six Sigma and the Quality Toolbox by John Bicheno

A fully revised and extended version of the best selling 'Quality 75', the book includes a full range of Six Sigma tools and philosophy. It is a unique compilation of tools and concepts from Six Sigma, Traditional Quality Management (including notes on the 'Gurus'), Service Quality, and relevant Lean manufacturing. The book is aimed at practising managers from Service and Manufacturing, Green Belt practitioners and Black Belts wishing to extend their expertise into Service Quality and Lean. MBA students and final year undergraduates will find the book an invaluable quick reference to quality, operations, customer relationships and improvement.

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SKU Unavailable
ISBN 13 9780954124427
ISBN 10 0954124421
Title Six Sigma and the Quality Toolbox
Author John Bicheno
Condition Unavailable
Binding Type Paperback
Publisher PICSIE Books
Year published 2005-01-15
Number of pages 156
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.