Strategic Service Management : beyond the Moment of Truth by Dennis Boyle

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Strategic Service Management : beyond the Moment of Truth by Dennis Boyle

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SKU Unavailable
ISBN 13 9780080377513
ISBN 10 0080377513
Title Strategic Service Management : beyond the Moment of Truth
Author Dennis Boyle
Condition Unavailable
Binding Type Hardback
Publisher Elsevier Science & Technology
Year published 1990-11-21
Number of pages 135
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.