Unreasonable Hospitality by Will Guidara

Unreasonable Hospitality by Will Guidara

THE NEW YORK TIMES BESTSELLER AS SEEN ON THE HIT TV SHOW 'THE BEAR' The inspiring, bestselling guide to the essential lessons in service and leadership from the former co-owner of legendary restaurant Eleven Madison Park. Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling New York City two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room – and memorable, over-the-top, bespoke hospitality. Guidara’s team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. His hospitality extended beyond those dining at the restaurant – his own team reaped the benefits of his leadership and lessons, learning: To deliver praise and criticism with intention, Why the answer to some of the most pernicious business dilemmas is to give more – not less, and That the magic that can happen when a busser starts thinking like an owner. Now in Unreasonable Hospitality, Guidara shows us that every business can choose to be a hospitality business – and how we can all transform ordinary transactions into extraordinary experiences. Featuring sparkling stories of his journey through restaurants, with the industry’s most famous players like Daniel Boulud and Danny Meyer, Guidara urges us all to find the magic in what we do – for ourselves, the people we work with, and the people we serve.

Guidara makes his nonfiction debut with an enthusiastic guide for leaders [and asserts] sage advice about leadership * Kirkus Review *
Any organization would benefit from his thinking. * Simon Sinek *
Will Guidara weaves heartfelt stories and keen observations to illustrate how purposeful, no-holds-barred hospitality satisfies our essential need to belong. An exceptional book for anyone or any organization aiming to excel at human connection. * Danny Meyer, CEO of Union Square Hospitality Group and author of Setting the Table *
In this book, Will Guidara shows us how to lead and to serve at the next level by building a foundation of hospitality, and creating a people-first “working together” culture. It’s an inspiring book for businesses in every industry. * Alan Mulally, former CEO of Boeing and Ford *
Working alongside Will Guidara is the ultimate masterclass in how to thoughtfully improve the lives of those around you. He is now sharing his truly remarkable gift with the world in this keenly observant and heartfelt must-read, for anyone looking to stand out from the pack. * Dan Levy, Emmy® award winning writer, actor, director, and producer of Schitt’s Creek *

Will Guidara is the author of the New York Times bestseller Unreasonable Hospitality, which chronicles the lessons in service and leadership he has learned over the course of his career in restaurants. He is the former co-owner of Eleven Madison Park, which under his leadership was named the Best Restaurant in the World. He is the host of the Welcome Conference, a co-producer of the Emmy Award-winning series The Bear, and a recipient of the Wall Street Journal Innovator Award. He lives in New York with his wife, Christina, and their two children, Frankie and Sonny.

SKU	Unavailable
ISBN 13	9781529146813
ISBN 10	152914681X
Title	Unreasonable Hospitality
Author	Will Guidara
Condition	Unavailable
Binding Type	Hardback
Publisher	Ebury Publishing
Year published	2024-01-25
Number of pages	288
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
Note	Unavailable