Who Cares? by Michele J Eliason
The health care professions take pride in the philosophy that all pers ons receive equal treatment. Yet prejudice, fears, and stereotyping ar e so deeply ingrained in our society that discrimination is widespread . Gay, lesbian, and bisexual persons are often harassed, mistreated, o r misunderstood in our health care systems. This book explores how pre judices have become institutionalized, and offers viable solutions for real change. Essential for educators, students, nurses, health care p rofessionals, community activistsall those interested in combating pre judice.
Eliason, Frank: - FRANK ELIASON has built his career on building relationships with a diverse community of employees, Consumers, Small Business Owners, and Corporate Customers. He has been described as the most famous Customer service manager in the United States, and possibly the world, as a result of his revolutionary approach to Customer relations while Director of Digital Care at Comcast. After leaving Comcast, Frank joined Citibank as the SVP of Social Media Strategy. His work has been recognized by many news organizations, including ABC News, CNN, Bloomberg TV, the New York Times, and Bloomberg Businessweek. He is also one of the most sought-after thought leaders on social media and Customer experience, and regularly participates in panels and speaking engagements.
| SKU | Unavailable |
| ISBN 13 | 9780887376764 |
| ISBN 10 | 0887376762 |
| Title | Who Cares? |
| Author | Michele J Eliason |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | National League for Nursing,U.S. |
| Year published | 2007-12-01 |
| Number of pages | 286 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |