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Investigating Workplace Discourse By Almut Koester

Investigating Workplace Discourse
by Almut Koester

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£20.99
Featuring a corpus of conversations from the UK and USA, this overview of the characteristics of workplace discourse and the approaches needed to analyze them, pays attention to interactions with a social focus, such as office gossip. It also explores issues, such as politeness, power, conflict and consensus-building.
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Investigating Workplace Discourse Summary


Investigating Workplace Discourse by Almut Koester

Exploring the characteristics of different types of workplace conversations, including decision-making, training, briefing or making arrangements, this enthralling account pays particular attention to interactions with a more social focus, such as small talk or office gossip.

Presenting a range of approaches to analyzing such workplace discourse, Almut Koester argues for a combination of quantitative corpus-based methods, to compare specific linguistic features in different genres and qualitative methods involving a close analysis of individual conversations, to explore such issues as politeness, power, conflict and consensus-building. A corpus of conversations recorded in a variety of office environments both in the UK and the USA is used throughout to demonstrate the interplay between speakers accomplishing tasks and maintaining relationships in the workplace.

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Additional information

GOR010301686
Investigating Workplace Discourse by Almut Koester
Almut Koester
Domains of Discourse
Used - Like New
Paperback
Taylor & Francis Ltd
2004-12-16
192
041536471X
9780415364713
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
The book has been read, but looks new. The book cover has no visible wear, and the dust jacket is included if applicable. No missing or damaged pages, no tears, possible very minimal creasing, no underlining or highlighting of text, and no writing in the margins.