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How to Resolve Conflict in Organizations By Annamaria Garden

How to Resolve Conflict in Organizations
by Annamaria Garden

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How to Resolve Conflict in Organizations Summary

How to Resolve Conflict in Organizations: The Power of People Models and Procedure by Annamaria Garden

This is a comprehensive guide using People Models to understand and resolve conflict at different levels of the organization. It starts at the inter-organizational level explaining conflict between organizations that are involved in mergers and acquisitions. It looks at this kind of conflict not from the point of view of a business and economic rationale but from the point of view of there being a relationship between the two organizations. Here, this relationship is described by a People Model which outlines three different relationship types. In the subsequent chapters we look at the organizational level; first at structural conflict and then at team conflict. In each chapter there is a People Model to explain and resolve conflict. Structural conflict is explained by the Myers Briggs Type Indicator (MBTI) and team conflict is explained by the Schutz model of Inclusion, Control and Openness. In the next chapter the conflict is explained in terms of Gestalt psychology and looks at interpersonal conflict. Carl Jung is then used to explore inner conflict; followed by a chapter on life conflict exploring conflict in terms of how you live a life. The final chapter is focused on the applications of the People Models analysing Donald Trump and Tony Blair.

Following through the entire book is a step-by-step procedure called a People Procedure, which is contrasted with a Business Procedure. The former guides you through a process to unravel and resolve conflict.

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About Annamaria Garden

Annamaria Garden is an independent organizational consultant. She has over 20 years' experience in the field of organizational and personal change and has experience running her own self-employed consulting and facilitation practice in London, gaining a reputation for being creative, leading edge and dependable. She has a PhD from the Massachusetts Institute of Technology (Boston).

Table of Contents

List of figures; List of tables; List of checklists; List of commentaries; Acknowledgements; Introduction; Chapter One: People Models and People Procedure; Chapter Two: Relationships between organizations; Chapter Three: Conflict within organizations - structure; Chapter Four: Conflict within organizations - teams; Chapter Five: Interpersonal Conflict; Chapter Six: Inner conflict; Chapter Seven: Life conflicts - individual; Chapter Eight: Applying the People Models

Additional information

How to Resolve Conflict in Organizations: The Power of People Models and Procedure by Annamaria Garden
Annamaria Garden
Used - Like New
Taylor & Francis Inc
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.