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ON TRACK: Taking Meetings From Good to Great By Leslie Bendaly

ON TRACK: Taking Meetings From Good to Great
by Leslie Bendaly

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Shows what it takes to build high-performance teams. This book offers you with tips and techniques that will ensure your meetings - those many and crucial hours you spend in discussions with your colleagues - pay off in results.
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ON TRACK: Taking Meetings From Good to Great Summary

ON TRACK: Taking Meetings From Good to Great by Leslie Bendaly

Best-selling author and teamwork consultant Leslie Bendaly knows what it takes to build high-performance teams and in On Track she provides you with dozens of proven tips and techniques that will ensure your meetings - those many and crucial hours you spend in discussions with your colleagues - pay off in results. Bendaly covers it all - from explaining the basics of meeting design, preparation and facilitation to showing you how to overcome the most common but tough challenges of facilitating a meeting including: *Getting full participation and creating group energy*Sparking creative thinking and opening minds to others' ideas*Managing conflict and dealing with difficult behaviors*Dealing with senior people in your meetings*Making decisions and bringing a group to consensus*Leading a meeting while participating as a team member*Getting members to share responsibility for the meeting's successAND everything in between. Also included is Bendaly's Meeting Map (considered a "must have" by everyone who tries it) to lead you step-by-step through the critical steps necessary in leading a successful meeting. Whether you are a designated team leader or asked occasionally to lead or chair a meeting, On Track will help you and your colleagues achieve exceptional results in record time. Become a dynamic and effective meeting facilitator and have people leaving your meetings saying, "That was a great meeting. We really got results!" Speaker, trainer and best-selling author, Leslie Bendaly is recognized internationally as an authority in the fields of teamwork and organizational and personal change. The tools and methods she has developed have been adopted by hundreds of organizations as critical pieces in their development processes. Her books have been selected as mandatory reading in MBA and other post-graduate programs and as handbooks for leaders in many organizations. Other books include the best-selling Strength in Numbers, Games Teams Play, More Games Teams Play, Organization 2000, Winner Instinct, Brain Teasers for Team Leaders and The Facilitation Skills Training Kit. She is based in Toronto.

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About Leslie Bendaly

Leslie Bendaly, bestselling author, speaker and workshop leader, challenges and inspires organizations, teams and individuals to tap the best of themselves and provides them with the tools they need to realize their goals. She is a North American leader in the fields of teamwork, group processes, synergistics and peak performance management in environments of change. Leslie is seen as a pioneer in the development of tools and systems for increasing synergy and exceptional performance within teams and across organizations as well as in identifying trends with which individuals and their organizations must be in tune if they are to continue to thrive. Her tools and concepts have been developed and tested through her work with hundreds of organizations from large multinationals such as IBM and Warner Lambert to government and small community organizations. Her other books include Strength in Numbers, Games Teams Play, Organization 2000, Winner Instinct and The Facilitation Skills Training Kit. Leslies work is recognized in Whos Who in Canada, Whos Who in Canadian Business, and Whos Who of Canadian Women. She is sought after as a facilitator of team development and planning processes.

Table of Contents

Table of ContentsIntroduction // 1The Role of the Facilitator // 2Getting the Most from On Track // 5Chapter 1: The Meeting Map // 11Pre-Meeting Steps // 13The Opening // 32Clarify Objectives // 34Clarify the Role of the Meeting Facilitator // 38Develop Meeting Agreements // 40Describe the Route // 47The Body // 49Commitments to Action and Recap // 50Using the Map // 52Using the Meeting Map for Regular Meetings // 52Chapter 2: Making Powerful Decisions // 55Encountering a Decision-Making Pothole // 55Decision-Making Methods // 57Chapter 3: The Tools of the Trade // 65The Generating and Organizing Ideas Technique // 65Force Field Analysis // 72Pros and Cons Chart // 74Multi-Voting // 76Priority Sequencing // 77The Decision-Making Criteria Grid // 77Chapter 4: Performance Checks // 83The General Process Check // 84The Logic Check // 86Feelings Check // 88Creativity Check // 89Chapter 5: Getting People to be Open to Ideas // 93Tools for Getting People Unstuck // 94Chapter 6: Dealing with Difficult Behaviors // 99Tapping People's Best // 991.The Silent Type // 1002.The Monopolizer // 1013.The Intimidator // 1024.The Nice Guy // 1025.The Unhappy Camper // 103Chapter 7: Dealing with Conflict // 107Determining When to Intervene // 107Conflict Arises // 108Preventing Negative Conflict // 109When Conflict is Present // 110Managing Conflict // 113The Roots of Conflict // 117Chapter 8: Get Innovative // 121Environments that Spark Creative Thinking // 122Starting Out Right // 123Tools for Tapping Creativity // 123Chapter 9: Check Your Meeting Leadership Style // 135Check Your Task/Process Style // 137Chapter 10: The Essential Skill // 141Questioning - A Critical Skill // 141Chapter 11: Common "How Do You ...?" Questions // 147How Do You Ensure Full Participation? // 147How Do You Deal with Senior People in Meetings? // 156How Do You Use a Timed Agenda? // 159How Can You Best Facilitate a Meeting When You Are the Team Leader or a Team Member? // 161How Do You Develop Meeting Facilitation Skills? // 165How Do You Ensure a "That Was a Great Meeting" Response? // 168And So ... // 185Worksheets // 187Index // 245

Additional information

ON TRACK: Taking Meetings From Good to Great by Leslie Bendaly
Leslie Bendaly
Used - Good
McGraw-Hill Education - Europe
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine.