Fully revised to match recent syllabus changes and new developments in management thinking, this seventh edition of the best-selling Supervisory Management offers a comprehensive, authoritative, practical guide to developing and improving supervisory skills for everyone working in or training for supervisory positions at work.
By studying the supervisor's role in organisations from manufacturing to service industries, Supervisory Management provides the theoretical underpinning and practical demonstration of key skills. Including recent innovations in management thinking and current practices to drive high performance, it is relevant to all levels in an organisation and incorporates the latest features of modern management thought, views, concepts, theories, practices and techniques.
Covers the entire NEBSM syllabus.
A user-friendly, readable approach to supervisory management.
In depth discussion of current trends in supervision and management Includes strategies of human resource management.
contains a wealth of case studies, demonstrating the theory in a practical situation.
End-of-chapter review questions help reinforce learning.
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"This new book, "supervisory Management" Seventh Edition, is an excellent addition to the source of reference material and I will recommend it to my new and existing students on ongoing courses and new courses not yet started."Lecturer's comment
About Peter W. Betts
Peter W Betts is a Management Consultant and has spent several years in higher education. He has also been actively engaged in various local and national management committees including the National Examining Board for Supervisory Management (NEBSM). His work in industry has given him extensive experience in general, works, commercial and personnel management.
Table of Contents
Part 1: Building and maintaining an efficient organisational structure
1 The supervisor 2 Background: the development of supervision 3 Organisation of work 4 Functional aspects of organisation 5 Group activity and teamwork 6 Industry and business 7 Managerial roles 8 Principles and practice of management
Part 2: Creating an effective workforce
9 Trying to understand people 10 Forecasting and influencing human relations 11 Motivation 12 Applications of motivation 13 Developing leadership, power and influence 14 Introduction to communication 15 Communication: basic skills 16 Communication: practical applications 17 Employment: recruitment and associated practices 18 Employment: operational aspects 19 Training the workforce 20 Employee relations 21 Health and safety 22 Welfare
Part 3: Controlling the work
23 The nature of control 24 Setting control standards 25 Establishing methods and time standards 26 Production control 27 Total quality control 28 Financial control 29 Cost control 30 The administrative features of productivity Bibliography Index
Supervisory Management (Betts) by Peter W. Betts
Peter W. Betts
Management and Communication Skills
Used - Very Good
Pearson Education Limited
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This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.