Free Shipping In the UK
Effective Benchmarking By Prof. Mohamed Zairi

Effective Benchmarking
by Prof. Mohamed Zairi

In Stock
£93.99
It takes a practical approach, including case studies in benchmarking applications from a cross-section of industry and commerce, and promotes state-of-the-art thinking and innovation through the use of benchmarking.
Only 1 left

Effective Benchmarking Summary


Effective Benchmarking by Prof. Mohamed Zairi

This book provides the reader with inside knowledge about the application and workability of the concept of benchmarking in different industrial contexts. It takes a practical approach, including case studies in benchmarking applications from a cross-section of industry and commerce, and promotes state-of-the-art thinking and innovation through the use of benchmarking. It is the key text for senior managers, project teams, trainers and consultants in benchmarking and quality management. Effective Benchmarking features include: 20 case studies from nine different sectors; evidence that benchmarking can help achieve competitive advantage; numerous tips and useful information.

Why buy from World of Books

Our excellent value books literally don't cost the earth
Free delivery in the UK
Read more here
Every used book bought is one saved from landfill

Effective Benchmarking Reviews


aimed for use as a practical guide,Effective Benchmarking provides the reader with an idea of the ways in which benchmarking can be applied. The book is divided into nine parts, each of which looks at different aspects of commerce and industry. For example the service sector, electronics/computers, chemicals and telecommunications - Laboratory Product Update; ...the first to be devoted entirely to practical examples of benchmarking within leading organisations. - Manufacturing Engineer; Effective Benchmarking...provides the reader with an idea of the ways in which benchmarking can be applied. - Quality Today

Table of Contents


Introduction. Part One: Office equipment/photography. Rank Xerox Ltd: the benchmark of benchmarking. Benchmarking at Kodak Ltd. Part Two: Service sector. Benchmarking at TNT Express. Benchmarking at Post Office Counters. Benchmarking at National Roads and Motorists Association (NRMA). Benchmarking at Royal Mail. Part Three: Financial Service Sector. Benchmarking at Leeds Permanent Building Society. Benchmarking at Nationwide Building Society. Part Four: Electronics/Computer Industry. Benchmarking at Texas Instruments. Benchmarking at IBM UK. Benchmarking at D2D. Part Five: Telecommunications. Benchmarking at Northern Telecom Europe. Part Six: Chemical Industry. Benchmarking at BP Chemicals. Benchmarking at Gulf Oil. Part Seven: Aerospace Industry. Benchmarking at Westland Helicopters. Benchmarking at Shorts. Part Eight: Automobile Industry. Benchmarking at Rover Group. Part Nine: Health Care. Benchmarking at Bradford Community Health NHS Trust. Benchmarking at Leicester Royal Infirmary NHS Trust. Benchmarking studies in the NHS from the Audit Commission. Index.

Additional information

GOR004721381
Effective Benchmarking by Prof. Mohamed Zairi
Prof. Mohamed Zairi
Used - Very Good
Hardback
Chapman and Hall
1996-05-01
380
0412714906
9780412714900
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.