Managing the Total Quality Transformation By Thomas Berry
Managing the Total Quality Transformation
by Thomas Berry
Aims to show how the various strands of quality management need to be orchestrated into an effective, integral whole. Among the areas covered are customer focus, strategic thinking, team building, corporate cultural development, and the manager-supplier interface.
Total Quality Management--What's It Really All About? Setting the Stage for Quality.A Total Quality Management Implementation Strategy.A Total Quality Model.Team-Tackling Quality Problems.QI Teams--The 400 Percent Return on Investment.Quality Planning.Unit-Level Quality.A Transformation to TQM and the Critical Success Factors.The Quality Kickoff--Turning on the Burners.Beyond the Test Site--Going for Companywide TQM.For Top Management Only.Celebrating Quality.Hitting High Gear.A Thousand Points of Contact.Avoiding the Traps.A Quality Conclusion.
Managing the Total Quality Transformation by Thomas Berry
Used - Very Good
McGraw-Hill Education - Europe
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