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Zapp! By William C. Byham

Zapp!
by William C. Byham

In Stock
£2.99
Empowerment is the key to superior performance and means motivating every employee towards continual improvement in quality, output, sales and customer satisfaction. This fable about a man called Joe Schomoe explains the concept in a different way to business books.
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Zapp! Summary


Zapp!: Lightning of Empowerment by William C. Byham

Empowerment is the key to superior performance and means motivating every employee towards continual improvement in quality, output, sales and customer satisfaction. This fable about a man called Joe Schomoe explains the approach in a different way to business books. There are two ways to read "Zapp", first it is a detective story. The reader is invited to travel with Joe into the 12th dimension and see empowerment as a mysterious lightening bolt, "zapping" employees with energy and enthusiasm. Readers will soon realize how to bring the lightning of empowerment into their organisation. But "Zapp" is also a practical guide. Each chapter ends with a summary of the key principles of empowerment.

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Additional information

GOR001422655
Zapp!: Lightning of Empowerment by William C. Byham
William C. Byham
Used - Very Good
Hardback
Cornerstone
1991-03-14
209
0091749220
9780091749224
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.