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Cases have been updated throughout and now include: Service including public sector, international, a mix of mini-cases and a longer case for each chapter. Accompanied by a comprehensive package of online learning support materials including: A robust testbank featuring 1500 questions, PowerPoint slides and a comprehensive instructor's manual","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49515461673233,"sku":"GOR006332151","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":49605271683345,"sku":"GOR006639187","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1119978548.jpg?v=1750791230"},{"product_id":"operations-management-book-andrew-greasley-9780470012093","title":"Operations Management","description":"\"Operations Management\" is a modern success story that plays an essential role in the success of any organisation. Andrew Greasley provides a clear and accessible introduction to this large area of study, focusing on all the key areas of operations in both manufacturing and service industries. It includes: example boxes that provide international, real life details of operations concepts; worked examples, step by step guides to the procedure to solve quantitative problems; end of chapter exercises covering topics for discussion and examples to help develop practical skills; and further reading and Web links is an extra resource to assist students in locating further additional materials. Lecturers who adopt this text will find supporting resources on the companion website, including powerpoint slides for each chapter, suggested solutions for case studies and end of chapter exercises, and a multiple choice test bank.","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49565158113553,"sku":"GOR002732546","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":50933468954897,"sku":"GOR005648711","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0470012099.jpg?v=1750975842"},{"product_id":"operations-management-book-andrew-greasley-9780470997611","title":"Operations Management","description":"Operations management deals with the management of the creation of goods and the delivery of services to the customer. It plays an essential role in the success of any organization. In this book, Andrew Greasley provides a clear and accessible introduction to this important area of study, focusing on all key areas of operations in both manufacturing and service industries.  Operations Management, Second Edition  covers the main areas of operations strategy, the design of the operations system and the management of operations over time. Yet, its concise nature of the text means students are not overwhelmed by the amount of material presented. This new edition also features:  New content in such areas such as the quality gap model, enterprise systems and business process management. Expanded case studies, to include more global and European cases and longer cases at the end of each chapter. Greater clarity in chapter material organization. Worked Examples providing a step-by-step guide to the procedure to solve quantitative problems. Visual redesign in full colour. More support material for students and lecturers, including an interactive WileyPLUS course. All lecturers can access supporting resources on the companion website at www.wiley.com\/college\/greasley  includingan Instructor's Manual with suggested solutions for all case study questions and end of chapter exercises, a Test Bank and PowerPoint slides for each chapter. Students will find multiple-choice test quizzes, web-links and an online glossary. 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In Simulating Business Processes for Descriptive, Predictive, and Prescriptive Analytics, Andrew Greasley provides an in-depth discussion of          Business process simulation and how it can enable business analytics         How business process simulation can provide speed, cost, dependability, quality, and flexibility metrics         Industrial case studies including improving service delivery while ensuring an efficient use of staff in public sector organizations such as the police service, testing the capacity of planned production facilities in manufacturing, and ensuring on-time delivery in logistics systems         State-of-the-art developments in business process simulation regarding the generation of simulation analytics using process mining and modeling people’s behavior          Managers and decision makers will learn how simulation provides a faster, cheaper and less risky way of observing the future performance of a real-world system. The book will also benefit personnel already involved in simulation development by providing a business perspective on managing the process of simulation, ensuring simulation results are implemented, and that performance is improved.","brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51037469212945,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":51037471539473,"sku":"NIN9781547416745","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52585155854609,"sku":"NLS9781547416745","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1547416742.jpg?v=1750761353"},{"product_id":"simulation-modelling-book-andrew-greasley-9780367643515","title":"Simulation Modelling","description":"While simulation has a vast area of application, this textbook focuses on the use of simulation to analyse business processes. 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Taking an international approach, and written in a concise style, this revised new edition has been updated throughout to ensure that all key areas of operations in both the manufacturing and service industries are accounted for.\u003c\/p\u003e\u003cp\u003eNew to this edition, the reader will find coverage of Industry 4.0; supply chain disruption; Internet of Things (IoT); 3D printing; Big Data Analytics; AI and digitalization. Environmental and sustainability issues are emphasized, as are globalisation and automation processes. Aimed in particular at students seeking an introduction to the subject, \u003cem\u003eOperations Management Analytics, 4th Edition\u003c\/em\u003e provides the reader with a comprehensive resource upon which to base their learning. A number of new case studies are featured - these are drawn from the service industry, manufacturing and the public sector, and come from a range of international contexts. 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