{"title":"Andrew Rezin","description":null,"products":[{"product_id":"automotive-service-management-book-andrew-rezin-9780131998636","title":"Automotive Service Management","description":"\u003cp\u003e\u003cb\u003eFor courses in Automotive Service Management.\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e \u003c\/b\u003e\u003c\/p\u003eUnique in approach, this book provides a broad range of coverage—going from foundational principles for beginners to case studies and practical tips for veterans. It addresses 30 different topics that are essential skills for today’s service managers—including customer relations, legal issues, safety, marketing and merchandising. Written in a conversational tone, each topic combines a base of the underlying management theory with real-world examples and case studies to engage the learner in applying these principles. Chapters include brief quizzes, key terms and chapter objectives designed to help readers learn the skills required to effectively supervise in the automotive service industry.","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":50344919204113,"sku":"CIN0131998633G","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0131998633.jpg?v=1786106841"},{"product_id":"automotive-service-management-book-andrew-rezin-9780134709857","title":"Automotive Service Management","description":"\u003cp\u003e\u003ci\u003eFor courses in automotive principles.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cb\u003eComplete guide to managing an automotive repair business, for both the novice and the professional\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e\u003cb\u003eAutomotive Service Management: Principles into Practice\u003c\/b\u003e\u003c\/i\u003e is the most comprehensive text available to address the wide range of skills and knowledge needed to successfully manage or own an automotive repair business. Conversational and full of real-world examples, the text builds from basic knowledge of the industry and fundamental organizational and communication skills up through advanced leadership, planning, and human resource management.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eThe \u003cb\u003e3rd edition\u003c\/b\u003e includes the most up-to-date guidance on leadership, industry skill sets, and practical applications, plus a sample ASE C1 Service Consultant Test to help students prepare for success on this certification exam.\u003c\/p\u003e","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":50412515754257,"sku":"CIN0134709853G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ GARDNERS","offer_id":51194925613329,"sku":"NGR9780134709857","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":51410033836305,"sku":"CIN0134709853VG","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0134709853.jpg?v=1790189048"}],"url":"https:\/\/www.worldofbooks.com\/en-gb\/collections\/author-books-by-andrew-rezin.oembed","provider":"World of Books ","version":"1.0","type":"link"}