{"title":"Beverly Langford","description":null,"products":[{"product_id":"etiquette-edge-book-beverly-langford-9780814437629","title":"The Etiquette Edge","description":"In today’s culture where rudeness is unfortunately becoming more routine, a strong competitive advantage goes to those who have sharpened the forgotten but fundamental skill of courtesy.  Intelligence, ambition, and skill will start you on the road to success but without strong communications skills, social savvy, and a sense of appropriate behavior, you won’t get far. In The Etiquette Edge, you will get a crash course in the entire field of modern business manners.  From interviewing etiquette and dress codes to working in close quarters and communicating upward, you’ll master the essentials of making a great impression and building relationships, including:    The dos and don’ts of smartphone usage Handling difficult conversations with tact and finesse Checking your texts and emails for content and tone…before you hit send Creating a polished image on social media Conducting meetings with poise and confidence  Your coworkers and competitors are highly educated, ferociously go-getting, and great at their job…just like you. If you want to truly distinguish yourself from the crowd, focus on gaining the etiquette edge!","brand":"WoB","offers":[{"title":"US \/ WELL_READ \/ SBYB","offer_id":50362606944529,"sku":"CIN0814437621A","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":50368919896337,"sku":"CIN0814437621G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":51008361431313,"sku":"NIN9780814437629","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":51334114378001,"sku":"CIN0814437621VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52619701682449,"sku":"NLS9780814437629","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0814437621.jpg?v=1750915073"},{"product_id":"etiquette-edge-book-beverly-langford-9780814472422","title":"The Etiquette Edge","description":"\"Intelligence, ambition, and skill can take you a long way to achieving your career goals - but no matter where or with whom you work, one of the factors most essential to your success is knowing how to act and interact with your colleagues. In the modern workplace, if you lack good communications skills, social savvy, and a sense of appropriate behavior, you'll be going nowhere fast. \"The Etiquette Edge\" gives you a clear, commonsense approach to making \"good behavior\" a competitive advantage. Packed with quizzes, helpful checklists, and clear examples, this practical book shows you how to: make a great impression on bosses, and get along with \"enemies\"; deliver uncomfortable-to-convey information with tact and finesse-including condolences; turn your body language into a communication asset; register complaints without sounding like a troublemaker; skillfully schmooze your way to success ...and much more.  Rather than dwelling on dry, nitpicky rules, \"The Etiquette Edge\" gives you the straight scoop on the most effective communication and behavior styles for negotiating the complex terrain of today's workplace - and getting ahead!\"","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":50362997801233,"sku":"CIN0814472427G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ WELL_READ \/ SBYB","offer_id":50369285587217,"sku":"CIN0814472427A","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":51205730795793,"sku":"CIN0814472427VG","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0814472427.jpg?v=1751396096"}],"url":"https:\/\/www.worldofbooks.com\/en-gb\/collections\/author-books-by-beverly-langford.oembed","provider":"World of Books ","version":"1.0","type":"link"}