{"title":"Buster Benson","description":null,"products":[{"product_id":"why-are-we-yelling-book-buster-benson-9781529004977","title":"Why Are We Yelling?","description":"‘This is a life-changing book. Read it three times and then give a copy to anyone you care about. It will make things better’ – Seth Godin, author of This Is Marketing  Why Are We Yelling? is Buster Benson’s essential guide to having more honest and constructive arguments.  Have you ever walked away from an argument and suddenly thought of all the brilliant things you wish you'd said? Do you avoid certain family members and colleagues because of bitter, festering tension that you can't figure out how to address?  Now, finally, there's a solution: a new framework that frees you from the trap of unproductive conflict and pointless arguing forever.  If the threat of raised voices, emotional outbursts, and public discord makes you want to hide under the conference room table, you're not alone. Conflict, or the fear of it, can be exhausting. But as this powerful book argues, conflict doesn't have to be unpleasant. In fact, properly channeled, conflict can be the most valuable tool we have at our disposal for deepening relationships, solving problems, and coming up with new ideas.  As the mastermind behind some of the highest-performing teams at Amazon, Twitter, and Slack, Buster Benson spent decades facilitating hard conversations in stressful environments. In this book, Buster reveals the psychological underpinnings of awkward, unproductive conflict and the critical habits anyone can learn to avoid it. Armed with a deeper understanding of how arguments, you'll be able to:    * Remain confident when you're put on the spot   * Diffuse tense moments with a few strategic questions   * Facilitate creative solutions even when your team has radically different perspectives  Why Are We Yelling? will shatter your assumptions about what makes arguments productive. You'll find yourself having fewer repetitive, predictable fights once you're empowered to identify your biases, listen with an open mind, and communicate well.  ‘All you need is Buster Benson. His methods are instantly actionable, [and] his writing is funny and relatable’ – Adam Grant, author of Originals","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49549261930769,"sku":"GOR011449513","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ LIKE_NEW \/ INTERNAL","offer_id":49555427852561,"sku":"GOR011460498","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ GARDNERS","offer_id":49740914819345,"sku":"NGR9781529004977","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ WELL_READ \/ INTERNAL","offer_id":53576178237713,"sku":"GOR012372246","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1529004977.jpg?v=1751452783"},{"product_id":"why-are-we-yelling-book-buster-benson-9781529004939","title":"Why Are We Yelling?","description":"'This is a life-changing book. Read it three times and then give a copy to anyone you care about. It will make things better' – Seth Godin, author of This is Marketing  'All you need is Buster Benson. His methods are instantly actionable, [and] his writing is funny and relatable' – Adam Grant, author of Originals  Why Are We Yelling is Buster Benson's essential guide to having more honest and constructive arguments.  The way we argue is broken. Whether it’s about Brexit, the existence of ghosts, the best burger in the city or who’s allowed to sit in your favourite chair, we end up digging our heels in and yelling at one another or choosing to avoid heated topics entirely. There has to be a better way.  Buster Benson, a Silicon Valley entrepreneur with two decades of experience facilitating hard conversations at some of the biggest tech companies in the world, recommends eight things to try in order to make disagreements more productive. By applying these eight new habits, we can flip frustrating, unproductive disagreements into ones that bear fruit and bring people closer together.  In this book you'll master practical skills to make your disagreements more productive by:  - Understanding four ways of disagreeing that are more valuable than simply ‘winning’ the argument - Identifying the kind of argument you’re having so you know how best to negotiate it - Articulating the best possible version of your opponent’s argument before attacking it  With this toolkit we can explore more possibilities and perspectives in the world, simply because we’ll no longer be afraid to wade into scary topics of conversation.","brand":"WoB","offers":[{"title":"GB \/ GOOD \/ INTERNAL","offer_id":49551265333521,"sku":"GOR012222031","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ GARDNERS","offer_id":49734519488785,"sku":"NGR9781529004939","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49915830436113,"sku":"GOR010159313","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1529004934.jpg?v=1751086685"},{"product_id":"why-are-we-yelling-book-buster-benson-9781529004946","title":"Why Are We Yelling?","description":"A practical guide to having more honest and constructive arguments, featuring whimsical illustrations and real-world examples of arguments-gone-wrong","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49573575885073,"sku":"GOR011061955","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":50380337152273,"sku":"CIN1529004942G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":50920206008593,"sku":"GOR012542188","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ LIKE_NEW \/ INTERNAL","offer_id":51336719827217,"sku":"GOR010923218","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1529004942.jpg?v=1751244713"},{"product_id":"why-are-we-yelling-book-buster-benson-9780525540106","title":"Why Are We Yelling?","description":"\u003cb\u003e\u003cb\u003eHave you ever walked away from an argument and suddenly thought of all the brilliant things you wish you'd said? Do you avoid certain family members and colleagues because of bitter, festering tension that you can't figure out how to address?\u003c\/b\u003e \u003c\/b\u003e\u003cp\u003e\u003c\/p\u003e\u003cb\u003eNow, finally, there's a solution: a new framework that frees you from the trap of unproductive conflict and pointless arguing forever.\u003c\/b\u003e \u003cp\u003e\u003c\/p\u003eIf the threat of raised voices, emotional outbursts, and public discord makes you want to hide under the conference room table, or if you're simply sick of unresolved arguments that never produce useful results, you're not alone. Conflict, or the fear of it, can be devastating. And the process of minimizing, deflecting, or avoiding difficult people can leave you brimming with repressed emotions. \u003cp\u003e\u003c\/p\u003eBut as this powerful book argues, conflict doesn't have to be unpleasant. In fact, properly channeled, conflict can be the most powerful tool we have at our disposal for deepening relationships, solving problems, and coming up with new ideas. \u003cp\u003e\u003c\/p\u003eAs the mastermind behind some of the highest-performing teams at Amazon, Twitter, and Slack, Buster Benson spent decades facilitating hard conversations in stressful environments. He found that even smart, eloquent people struggled to stay calm and keep their heads clear when differences of opinion arose. So he set out to find a better way to argue, staging a succession of experiments and informal debates, and studying the participants closely. He took note of the scripts people defaulted to and the chain reactions they caused. Slowly, patterns began to emerge. \u003cp\u003e\u003c\/p\u003eBuster's findings shattered his assumptions about what makes some arguments productive and others not, and dramatically improved his relationships at work, with his wife, and with strangers online. In this book, Buster reveals the psychological underpinnings of awkward, unproductive conflict, and the critical habits anyone can learn to avoid it. Armed with a deeper understanding of how arguments work and why, you'll be able to: \u003cp\u003e\u003c\/p\u003e \u003cb\u003e-\u003c\/b\u003e Remain confident when you're put on the spot\u003cbr\u003e \u003cb\u003e-\u003c\/b\u003e Diffuse tense moments with a few strategic questions\u003cbr\u003e \u003cb\u003e-\u003c\/b\u003e Facilitate creative solutions even when your team has radically different perspectives\u003cbr\u003e \u003cb\u003e-\u003c\/b\u003e Get through to the most stubborn people by understanding their motivations \u003cp\u003e\u003c\/p\u003eFreed of your fear of disagreement, you'll find yourself eager to engage with intimidating people and uncomfortable ideas. You'll end up having fewer repetitive, predictable fights, not because you're avoiding or squashing them, but because you're finally able to identify your biases, listen with an open mind, and communicate well. As your confidence grows, you'll shake off lingering memories of interactions that made you feel tongue-tied or incapable, knowing that it's in your power to steer the conversation wherever you want it.","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":49725311582481,"sku":"CIN0525540105G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50238331027729,"sku":"CIN0525540105VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ WELL_READ \/ SBYB","offer_id":50355615138065,"sku":"CIN0525540105A","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":51615930646801,"sku":"GOR014346785","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0525540105.jpg?v=1751230484"}],"url":"https:\/\/www.worldofbooks.com\/en-gb\/collections\/author-books-by-buster-benson.oembed","provider":"World of Books ","version":"1.0","type":"link"}