{"title":"Caroline Burau","description":"\u003cp\u003eDelve into the poignant and heartfelt novels of Caroline Burau. Explore themes of love, loss, and resilience through captivating storytelling. Perfect for readers who enjoy insightful character-driven narratives.\u003c\/p\u003e","products":[{"product_id":"answering-911-book-caroline-burau-9780873515696","title":"Answering 911","description":"You answer a call from a fourteen-year-old boy asking for someone to arrest his mother, who is smoking crack in their bathroom. You talk with him until the cops arrive, making sure there are no weapons around and learning that his favorite subject in school is lunch. Five minutes later, you have to deal with someone complaining about his neighbor's clarinet practice.\u003cbr\u003e\u003cbr\u003eWhat is it like to be on the receiving end of desperate calls for help . . . every day? Caroline Burau, a former newspaper reporter and nursing student who couldn't stand the sight of blood, takes a job as an emergency dispatcher because she likes helping people. But on-the-job training at the comm center proves to be more than she bargained for. As she adjusts to a daily life of catastrophe and comedy, domestics and drunks, cops and robbers, junk food and sarcasm, lost cats and suicides, she discovers that crisis can become routine, that coworkers can be mean--that she must continue to care and, at times, learn how to let go.\u003cbr\u003e\u003cbr\u003ePraise for Answering 911\u003cbr\u003e\u003cbr\u003eThe day may come when I have to dial 911. I hope to God that the person who answers is Caroline Burau or someone like her. Funny, honest, and elegantly simple, this book left me with a sense of grace and hope. --Alison McGhee, author of Shadow Baby, Rainlight, Was It Beautiful? and Falling Boy","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":49726500864273,"sku":"CIN0873515692G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50957084786961,"sku":"CIN0873515692VG","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0873515692.jpg?v=1751363855"},{"product_id":"answering-911-book-caroline-burau-9780873516020","title":"Answering 911","description":"This book is based on the author's journey though the incredible loss of her son Sean Bear. She walks you through the pain and devastation. This is a loss like no other, it takes away your future, your hopes and dreams of a life that will now never be lived. She knows early on in her grief that she can connect with her son spiritually. He comes to her in dreams and mediations with messages of love and hope. So, she sets out to find him in the afterlife.","brand":"WoB","offers":[{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50093551550737,"sku":"CIN0873516028VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":51009223000337,"sku":"NIN9780873516020","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":52518817595665,"sku":"CIN0873516028G","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0873516028.jpg?v=1750787654"},{"product_id":"tell-me-exactly-what-happened-book-caroline-burau-9781681340098","title":"Tell Me Exactly What Happened","description":"I've helped deliver two babies. I've listened to countless child death scenes. I've helped save lives. I've listened to many more of them just slip away. I've watched Saturday Night Live dozens of times, but never once without interruption, and mostly on mute. I've depended far too heavily on coffee and Benadryl. I've worked with some of the finest, funniest, most caring jerks who've ever lived. In her new book, veteran 911 operator Caroline Burau shares her on- the- job experiences at both a single- person call center (complicated by a public walk- up window) and a ground and air ambulance service. Whatever the position, the challenges for a dispatcher never end. Tragedy, boredom, and mind- bending weirdness are constant companions, as her stories-- some funny, some odd, some sad-- show. A broken penis, a case of domestic violence at the walk- up window, a tornado striking a mile away-- Caroline Burau handles them all with efficiency, empathy, and humor. But the job is not an easy one. On top of dealing with life-and-death situations every day, Burau is shaken by the suicide of a colleague. She battles stress and burnout, knowing that she is truly helping people. She also realizes that no matter how long she is in the hot seat, listening, waiting, and answering 911, she cannot help everyone. Tell Me Exactly What Happened is one woman's memoir, but it is also a welcome companion for anyone who has needed relief from a stressful job.","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":50399267160337,"sku":"CIN1681340097G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":51046722568465,"sku":"NIN9781681340098","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":53064857288977,"sku":"CIN1681340097VG","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1681340097.jpg?v=1750864378"}],"url":"https:\/\/www.worldofbooks.com\/en-gb\/collections\/author-books-by-caroline-burau.oembed","provider":"World of Books ","version":"1.0","type":"link"}