{"title":"Clive Grinyer","description":null,"products":[{"product_id":"smart-design-book-clive-grinyer-9782880465247","title":"Smart Design","description":"Making technology invisible, a seamless part of our lives, is the job of today's designers. In an aircraft seat, a microwave, a mobile phone or a piece of clothing, we can transport complex technology to be of service wherever we need it. A well-designed product is usually the result of hundreds of carefully formed decisions regarding its functionality, our needs and lifestyles, as well as our emotional response to colour, texture and form. The stories behind today's top design icons are explored here through 50 smart designs. The text is beautifully illustrated with the products at their various stages of evolution using sketches from the designers themselves.","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49546687676689,"sku":"GOR002677953","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":49659318698257,"sku":"GOR003776747","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/2880465249.jpg?v=1751441849"},{"product_id":"redesigning-thinking-book-clive-grinyer-9783111392820","title":"Redesigning Thinking","description":"American Book Fest Awards 2025 Finalist in the Business: General category    Finalist in the Business: Problem Solving category of the Goody Business Book Awards 2025  The world doesn’t work. But there is a way to make it work – it’s called design.     In Redesigning Thinking, Clive Grinyer discusses service design – the holistic process of managing all the points in a customer’s journey with the provider, from the initial introduction down to the last customer interaction, with the purpose of designing each interaction and experience in a way that is user-friendly and relevant to the customer. He argues that design is a way to think more humanely, to create better business and navigate through complex systems to achieve successful outcomes. Sharing inspirational stories and examples of the power of design from around the world, he explores how service design methods combine data and research to understand how context and creativity can be used as a problem-solving tool to engineer, reframe, and deliver effective solutions and help organizations succeed.       Whether you are a leader in business or in government, a practicing designer looking to use your skills to enhance your impact, or a student keen to use your creativity to improve the prospects of the planet and society, this book will challenge you to change how you think. It will help you make informed decisions and craft products and services designed to create solutions for the people who use them.","brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51610442498321,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":51610442563857,"sku":"NIN9783111392820","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ GARDNERS","offer_id":51628952650001,"sku":"NGR9783111392820","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":53183255380241,"sku":"GOR014795358","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/3111392821.jpg?v=1769078853"}],"url":"https:\/\/www.worldofbooks.com\/en-gb\/collections\/author-books-by-clive-grinyer.oembed","provider":"World of Books ","version":"1.0","type":"link"}