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In addition to reviewing issues related to various management tasks, he includes chapters on physical and cyber threats and management ethics, liberally laced with real-life examples of utilities' dealings with these challenges. Many tables, figures and boxes expand on key points from the text.  Accessible and comprehensive, this thoughtful exploration of the various issues facing administrators and operators in public utilities in the new century will prove a useful overview for students of business and economics, utility staff, and directors of local utility governing boards.","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":49785534120209,"sku":"CIN1788970497G","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1788970497.jpg?v=1751344887"},{"product_id":"nonsampling-error-in-social-surveys-book-david-e-mcnabb-9781452257426","title":"Nonsampling Error in Social Surveys","description":"A welcome and much-needed addition to the literature on survey data quality in social research, McNabb's book examines the most common sources of nonsampling error: frame error; measurement error; response error, nonresponse error, and interviewer error. 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