{"title":"Dennis Nickson","description":null,"products":[{"product_id":"human-resource-management-for-the-hospitality-and-tourism-industries-book-dennis-nickson-9780750665728","title":"Human Resource Management for the Hospitality and Tourism Industries","description":"Utilising Human Resource Management (HRM) theory and practice, this work contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry. 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It looks at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry and covers core topics including: recruitment and selection, legislation and equal opportunities, staff health and welfare and remuneration strategies in the industry.  This 3rd edition has been fully updated with:                  new legal information, data, statistics and examples                new material on flexible working, absent management, skills shortages, stress management and employee motivation.                 new international examples of best practice             Written in a user friendly style, each chapter includes chapter outlines and objectives, HRM in practice - boxed examples, reflective review questions, web links, discussion questions and further reading to aid understanding and test knowledge. Online resources for both lecturers and students are available including: MCQs, PPTs, commentaries on the review and reflect questions from each chapter and case study archive.","brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51201379991825,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ NEW \/ GARDNERS","offer_id":51201382318353,"sku":"NGR9781138672116","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1138672114.jpg?v=1751112558"},{"product_id":"human-resource-management-for-the-hospitality-and-tourism-industries-book-dennis-nickson-9780080966489","title":"Human Resource Management for the Hospitality and Tourism Industries","description":"This book takes an integrated look at existing human resource management (HRM) policies and practices in the tourism and hospitality industries. 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Utilising existing human resource management (HRM) theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry.\u003cbr\u003e\u003cbr\u003eIt initially sets the scene with a broad review of the evidence of HRM practice within the tourism and hospitality industries. Having identified the broader picture, the text then begin to focus much more explicitly on a variety of HR policies and practices such as:\u003cbr\u003e• recruitment and selection: the effects of ICT, skills required specific for the industry and the nature of advertising\u003cbr\u003e• legislation and equal opportunities: illegal discrimination and managing diversity \u003cbr\u003e• staff health and welfare: violence in the workplace, working time directives, smoking and alcohol and drug misuse\u003cbr\u003e• remuneration strategies in the industry: the ‘cafeteria award’ approach, minimum wage and tipping\u003cbr\u003e\u003cbr\u003e\u003cem\u003eHuman Resource Management for the Hospitality and Tourism Industries\u003c\/em\u003e is illustrated throughout with both examples of best practice for prescriptive teaching and discussion, and international case studies to exercise problem solving techniques and contextualise learning. It incorporates a user friendly layout and includes pedagogic features such as: chapter outlines and objectives, HRM in practice – boxed examples, reflective review questions, web links’ discussion questions and further reading.\u003cbr\u003e\u003cbr\u003eAccompanying the text is a companion website which includes extra case studies to aid teaching and learning.\u003c\/p\u003e","brand":"WoB","offers":[{"title":"GB \/ NEW \/ INGRAM","offer_id":52674973663505,"sku":"NLS9781138169067","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":53496345198865,"sku":"NIN9781138169067","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/9781138169067.jpg?v=1762300838"}],"url":"https:\/\/www.worldofbooks.com\/en-gb\/collections\/author-books-by-dennis-nickson.oembed","provider":"World of Books ","version":"1.0","type":"link"}