{"title":"Dennis Sherwood","description":"\u003cp\u003eDelve into the captivating world of Dennis Sherwood, where complex ideas meet clear explanation. Perfect for curious minds seeking to understand the 'why' behind the 'what'. 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But those results are gravely unreliable.\u003cbr\u003e\u003cbr\u003eIn fact, about one grade in four in England is WRONG. That is 1.5 million grades every year.\u003cbr\u003e\u003cbr\u003eAn A-Level grade B might have been an A, or even a C, had a different examiner marked the script. Similarly, a GCSE grade 7 might have received a grade 8 or a 6. \u003cbr\u003e\u003cbr\u003eFor a decade, young people and their friends and families have been unable to grasp the full extent of this randomness. Now, in this definitive and easy to follow book, Dennis Sherwood explains why so many pupils receive final grades that don't do them justice. And he suggests ways to regain trust, which apply to essay-based exams throughout the world.","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49505754710289,"sku":"GOR012862608","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ GARDNERS","offer_id":49743705538833,"sku":"NGR9781912454990","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ LIKE_NEW \/ INTERNAL","offer_id":51682339291409,"sku":"GOR014348903","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1912454998.jpg?v=1751218608"},{"product_id":"seeing-the-forest-for-the-trees-book-dennis-sherwood-9781857883114","title":"Seeing the Forest for the Trees","description":"Systems thinking can help you tame the complexity of real-world problems by providing a structured way of balancing a broad, overall view with the selection of the right level of detail, truly allowing you to \"see the forest for the trees\".   Only by taking a broad view can we avoid the twin dangers of a silo mentality-in which a fix 'here' simply shifts the problem to 'there', and organisational myopia-in which a fix 'now' gives rise to a much bigger problem to fix 'then'.   Seeing the Forest for the Trees will give you all the tools and techniques you need, with many practical examples as diverse as managing a busy back office, negotiating an outsourcing deal and formulating business strategy.","brand":"WoB","offers":[{"title":"GB \/ WELL_READ \/ INTERNAL","offer_id":49602101543185,"sku":"GOR009481516","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49807526756625,"sku":"GOR001392790","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ GOOD \/ SBYB","offer_id":51456444104977,"sku":"CIN185788311XG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":52091439644945,"sku":"CIN185788311XVG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":53212548694289,"sku":"GOR003955013","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/185788311X.jpg?v=1751092182"},{"product_id":"unlock-your-mind-book-dennis-sherwood-9780566079832","title":"Unlock Your Mind","description":"Do you believe that innovation is about a \"creative genius\" having that unique thought that no-one in the world has had before? 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Systems are important, for we interact with them all the time, and many of the actions we take are influenced by a system – for example, the system of performance measures in an organisation influences, often very strongly, how individuals within that organisation behave. Furthermore, sometimes we are involved in the design of systems, as is any manager contributing to the definition of what those performance measures might be. That manager will want to ensure that all the proposed performance measures will drive the ‘right’ behaviours rather than (inadvertently) encouraging dysfunctional ‘game playing’, and so anticipating how the performance measurement system will work in practice is a vital part of a wise design process.   Some of the systems with which we interact are local, such as your organisation’s performance measurement system. Some systems, however, are distant, but nonetheless very real, such as the healthcare system, the education system, the legal system and the climate system. Systems, therefore, exist on all scales, from the local to the global. And all systems are complex, some hugely so. That’s why understanding how systems behave can be very helpful.   Systems are complex for two main reasons. First, the manner in which they behave over time can be very hard to anticipate – and anticipating the future sensibly is of course a key objective of management. Second, the ‘entities’ within a system can be connected together in very complex ways, so that an intervention ‘here’ can result in an effect ‘there’, perhaps a long time afterward. Sometimes this can be surprising, and so we talk of ‘unintended consequences’ – but this is of course a euphemism for ‘because I didn’t understand how this system behaves, I had not anticipated that’.   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