{"title":"Elizabeth Dixon","description":null,"products":[{"product_id":"power-of-customer-experience-book-elizabeth-dixon-9798985898606","title":"The Power of Customer Experience","description":"Want to make an impact? Who doesn't? We all long to be a part of something bigger, something greater, something meaningful in this life. And whether you're the boss calling the shots, the employee making it happen, or the intern just starting out in your field, I believe you're uniquely positioned right where you are to make an impact in the place you spend so much of your time: your job! This book is designed to help growth-minded people like you see the power and potential they have to make an impact by changing the customer experience for their businesses and brands for the better. Using the five elements of an exceptional customer experience, you'll begin to see how you can make both subtle and sweeping changes to the way you work that will make the lasting impact you want to leave on your customers.","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49525783232785,"sku":"GOR013441043","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ GOOD \/ SBYB","offer_id":50413874315537,"sku":"CINB09WQBH98RG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":53666530099473,"sku":"NIN9798985898606","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/B09WQBH98R.jpg?v=1751287448"}],"url":"https:\/\/www.worldofbooks.com\/en-gb\/collections\/author-books-by-elizabeth-dixon.oembed","provider":"World of Books ","version":"1.0","type":"link"}