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But many companies overtook the potential of teams in turning around tagging profits, entering new markets, and making exciting innovations happen -- because they don't know how to utilize teams successfully. Authors Jon R. Katzenbach and Douglas K. Smith talked with hundreds of people in more than thirty companies to find out where and how teams work best and how to enhance their effectiveness. 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The result is improved productivity and teams that can be counted on to deliver more than just the sum of their parts. Since 1922, Harvard Business Review has been a leading source of breakthrough ideas in management practice. The Harvard Business Review Classics series now offers you the opportunity to make these seminal pieces a part of your permanent management library. 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Examples include: how Compaq's operation in Scotland brought the price of a computer down by two-thirds, and redefined every aspect of manufacturing, from the workplace to the role of the supervisor; how real change leaders at General Electric Motors set the basis for increasing return on total capital from zero to over 20 per cent in three years; how UNOCAL's Los Angeles plant reduced total operating expenses by 20 per cent, while making layoffs out of bounds; how New York City Transit Authority wiped out graffiti, cut crime by 60 per cent, turned around basic operations, and began the long climb to becoming a customer-focused organization in what may be the toughest operating environment for a service business. These and other examples provide results which show what can happen when middle managers become real change leaders and are given free rein to do real work. 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Katzenbach and Khan examine how two distinct factions together form the bigger picture for how organizations actually work: the more defined \"formal\" organization of a company-the management structure, performance metrics, and processes-and the \"informal\"-the culture, social networks, and ad hoc communities that spring up naturally and can accelerate or hinder how the organization works. With dynamic examples from enterprises around the world, this book takes a timeless organizational approach and creates a powerful paradigm-shifting tool set for applying it.     Includes self-assessment guidelines for senior leaders, front-line managers, and individual contributors Features organizations in business, government, the nonprofit sector, and academia-including the New York City schools system, Aetna, the Marines, United Nations, Orpheus Chamber Orchestra, Home Depot, Bell Canada, and the Houston Police Department   Leading Outside the Lines illustrates how leaders can make the two distinct factions work together to get the best of both.","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49555972358417,"sku":"GOR004802656","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ GOOD \/ SBYB","offer_id":50353856512273,"sku":"CIN0470589027G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50354891522321,"sku":"CIN0470589027VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":51002636042513,"sku":"NIN9780470589021","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":51700908785937,"sku":"GOR009823476","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0470589027.jpg?v=1751358940"},{"product_id":"wisdom-of-teams-book-jon-r-katzenbach-9780060522001","title":"The Wisdom of Teams","description":"\u003cb\u003eThe definitive classic on high-performance teams\u003c\/b\u003e \u003cp\u003e\u003c\/p\u003e\u003ci\u003eThe Wisdom of Teams\u003c\/i\u003e is the definitive work on how to create high-performance teams in any organization. Having sold nearly a half million copies and been translated into more than fifteen languages, the authors' clarion call that teams should be the basic unit of organization for most businesses has permanently shaped the way companies reach the highest levels of performance. \u003cp\u003e\u003c\/p\u003eUsing engaging case studies and testimonials from both successful and failed teams--ranging from \u003ci\u003eFortune\u003c\/i\u003e 500 companies to the U.S. Army to high school sports--the authors explain the dynamics of teams both in great detail and with a broad view. 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