{"title":"Julie Lundgren","description":null,"products":[{"product_id":"abc-s-of-relationship-selling-through-service-book-charles-futrell-9781260169829","title":"ABC's of Relationship Selling through Service","description":"ABC's of Relationship Selling 13e trains the readers on a specific, yet generic, step-by-step selling process that is universal in nature. This edition presents a sales process or system in a logical sequence, more than any other text in the market: from planning and the approach, to closing and follow-up for exceptional customer service.  The goal of this text has always been to demonstrate to students the order of steps within the selling process; provide numerous examples of what should be in each step; and how the steps within the selling process interact with one another. This market leading text brings a comfortable and familiar approach to the Selling discipline.","brand":"WoB","offers":[{"title":"US \/ WELL_READ \/ SBYB","offer_id":50293854896401,"sku":"CIN1260169820A","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":50763790549265,"sku":"CIN1260169820G","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1260169820.jpg?v=1750889897"}],"url":"https:\/\/www.worldofbooks.com\/en-gb\/collections\/author-books-by-julie-lundgren.oembed","provider":"World of Books ","version":"1.0","type":"link"}