{"title":"Mathan","description":null,"products":[{"product_id":"digital-value-discovery-book-mathan-9781644295298","title":"Digital Value Discovery","description":"This book provides a solution for the following challenges of an operations manager in the service industry. \u003cp\u003e\u003c\/p\u003e1. How to provide end-to-end visibility of the flow of transactions across applications, locations, and teams and identify the breaks in the process? \u003cp\u003e\u003c\/p\u003e2. How to quantify time and the cost of non-value add transactions in a case life cycle? \u003cp\u003e\u003c\/p\u003e3. How the business can be self-reliant with less dependency on IT to configure metrics and build a dashboard? \u003cp\u003e\u003c\/p\u003e4. How to identify the possible and root cause for the longest and shortest path of the case cycle? \u003cp\u003e\u003c\/p\u003e5. What is the tested framework to provide actionable insights for technology innovation and emotional intelligence? \u003cp\u003e\u003c\/p\u003e6. In the instantly changing ways of working, domain, and technology landscape, how to inculcate the learnability skills to swiftly learn new domains and technology? \u003cp\u003e\u003c\/p\u003eDVD is the tested framework with the following components","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49554157928721,"sku":"GOR013520389","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":53252375675153,"sku":"NIN9781644295298","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1644295296.jpg?v=1751277771"}],"url":"https:\/\/www.worldofbooks.com\/en-gb\/collections\/author-books-by-mathan.oembed","provider":"World of Books ","version":"1.0","type":"link"}