{"title":"Sam Blank","description":null,"products":[{"product_id":"managing-organizational-conflict-book-sam-blank-9781476678924","title":"Managing Organizational Conflict","description":"Conflict in business and personal relationships is inevitable--much of the success of companies depends on how well they respond to it. Developing rapport, collaboration and cooperation hinges on positive conflict management strategies that stimulate innovation and growth where companies can look for solutions to common issues and needs.     Conflict management can address dysfunctional outcomes that result in job stress, less effective communication and a climate of distrust, where working relationships are damaged and job performance reduced. Organizations must minimize and resolve internal and external conflicts to remain vibrant and profitable.     Drawing on examples from a wide range of corporate experiences, this volume provides role-playing scenarios, checklists, tables and research studies to help employees, managers and owners better comprehend the dynamics of conflict in every interaction.","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49590387966225,"sku":"GOR013447005","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52689095426321,"sku":"NLS9781476678924","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ GOOD \/ SBYB","offer_id":52965345722641,"sku":"CIN1476678928G","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1476678928.jpg?v=1750758168"},{"product_id":"essentials-of-business-conflict-resolution-book-sam-blank-9781041359753","title":"Essentials of Business Conflict Resolution","description":"Conflict is inevitable in today’s business environment, but it can be managed constructively. This book offers a comprehensive exploration of the fundamental mechanics of negotiation and mediation, equipping readers with the tools to navigate and resolve conflict effectively.  Blending theory with practical applications, Essentials of Business Conflict Resolution demonstrates how successful organizations address internal and external conflicts to encourage growth, collaboration and resilience. Adopting a problem-solving approach, the book explores the behaviors and skills essential for conflict resolution, including communication, decisiveness, and active listening. It examines how organizational structures influence conflict management and highlights strategies to streamline resolution processes, prevent crises, and create positive cultural change. Readers will gain insights into the stages of leadership, the role of peer review committees, and the critical functions of crisis managers and ombudspersons. Key features include: • clear and accessible explanations of negotiation, mediation, and conflict resolution techniques, designed for readers with no prior knowledge. • real-world business examples that bring theoretical concepts to life, offering practical applications for students and professionals alike. • interactive exercises and group discussions in the appendix, encouraging readers to engage deeply with the material and apply it to real-world scenarios.  Whether preparing for a career in leadership or seeking to enhance team effectiveness, Essentials of Business Conflict Resolution teaches readers to recognize the root causes of conflict, apply constructive communication strategies, and develop actionable plans to address workplace challenges.","brand":"WoB","offers":[{"title":"- \/ - \/ INTERNAL","offer_id":53472192921873,"sku":null,"price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ NEW \/ GARDNERS","offer_id":53472193577233,"sku":"NGR9781041359753","price":0.0,"currency_code":"GBP","in_stock":false}]},{"product_id":"essentials-of-business-conflict-resolution-book-sam-blank-9781041359777","title":"Essentials of Business Conflict Resolution","description":"Conflict is inevitable in today’s business environment, but it can be managed constructively. This book offers a comprehensive exploration of the fundamental mechanics of negotiation and mediation, equipping readers with the tools to navigate and resolve conflict effectively.  Blending theory with practical applications, Essentials of Business Conflict Resolution demonstrates how successful organizations address internal and external conflicts to encourage growth, collaboration and resilience. Adopting a problem-solving approach, the book explores the behaviors and skills essential for conflict resolution, including communication, decisiveness, and active listening. It examines how organizational structures influence conflict management and highlights strategies to streamline resolution processes, prevent crises, and create positive cultural change. Readers will gain insights into the stages of leadership, the role of peer review committees, and the critical functions of crisis managers and ombudspersons. Key features include: • clear and accessible explanations of negotiation, mediation, and conflict resolution techniques, designed for readers with no prior knowledge. • real-world business examples that bring theoretical concepts to life, offering practical applications for students and professionals alike. • interactive exercises and group discussions in the appendix, encouraging readers to engage deeply with the material and apply it to real-world scenarios.  Whether preparing for a career in leadership or seeking to enhance team effectiveness, Essentials of Business Conflict Resolution teaches readers to recognize the root causes of conflict, apply constructive communication strategies, and develop actionable plans to address workplace challenges.","brand":"WoB","offers":[{"title":"GB \/ NEW \/ GARDNERS","offer_id":53472202359057,"sku":"NGR9781041359777","price":0.0,"currency_code":"GBP","in_stock":false}]}],"url":"https:\/\/www.worldofbooks.com\/en-gb\/collections\/author-books-by-sam-blank.oembed","provider":"World of Books ","version":"1.0","type":"link"}