{"title":"Steve Hoffacker","description":null,"products":[{"product_id":"universal-design-and-aging-book-steve-hoffacker-9780615895666","title":"Universal Design And Aging","description":"\u003cb\u003eUniversal Design And Aging: \u003c\/b\u003e \u003ci\u003eKeeping Our Homes Safe, Accessible \u0026amp; Comfortable As We Age In Place\u003c\/i\u003e is a special type of book written for both consumers who want to do their own remodeling and renovation as well as the professionals who help them or provide it, to achieve a safe, accessible, comfortable, visitable, and convenient living environment while enhancing the enjoyment and value of the home for everyone in the home and those who come to visit. While universal design appeals to all ages and abilities, this books focuses on seniors and how they can get the maximum enjoyment out of the home they have selected to remain living in long-term. The strategies and solutions that are suggested are nearly invisible ones that do not call attention to the design but fit right in as functional elements to achieve the objective of a safe design for those living in the home as well as the occasional visitor or houseguest. Aging in place and remaining in the home are guiding principles - along with safety and accessibility. The 7 chapters in this book are; 1 - Why Choose Universal Design For Aging In Place? 2 - Universal Design As A Solution, 3 - Easy Universal Design Solutions, 4 - More Extensive And Intensive Universal Design Solutions, 5 - Other Universal Design Safety And Convenience Strategies, 6 - Universal Design On The Outside, and 7 - Summary Of Universal Design Treatments. This book will serve as a ready guide for evaluating the improvements in your home that will help it appeal to members of the household, visitors and guests, and future owners - plus doing the work yourself or having it done.","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":50208696467729,"sku":"CIN0615895662G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50357027668241,"sku":"CIN0615895662VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":51004910534929,"sku":"NIN9780615895666","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0615895662.jpg?v=1750783864"},{"product_id":"universal-design-for-safety-book-steve-hoffacker-9780615927206","title":"Universal Design For Safety","description":"Universal Design For Safety: Creating Safe \u0026amp; Accessible Living Spaces For All Ages is a book written for consumers who want to do their own remodeling and renovation to remain in their home and age in place successfully (or just get the most out of their home for the next few years) as well as the professionals who will help them or provide it. The objective is for anyone to achieve a safe, accessible, comfortable, visitable, and convenient living environment while enhancing the enjoyment and value of the home for everyone in the home and those who come to visit. Safety is the key focus for creating living spaces that will meet the needs of those currently in the home or apartment (this book is for owners as well as renters) as well as the next residents - whenever that might be. Universal design appeals to all ages and abilities, and the strategies and solutions that are suggested yield nearly invisible improvements - ones that do not call attention to the design but fit right in as functional elements to achieve a safe design for those living in the home as well as the occasional visit or houseguest. Safety, accessibility, comfort, and convenience are expressed guiding principles. The 7 chapters in this book are; 1 - Universal Design Promotes Safety, 2 - Universal Design Has Huge Benefits, 3 - Easy Universal Design Solutions, 4 - More Extensive And Intensive Universal Design Solutions, 5 - More Universal Design Safety And Convenience Strategies, 6 - Universal Design On The Outside, and 7 - Summary Of Universal Design For Safety. This book will serve as a ready guide for evaluating safety in the home and designing improvements that will help it appeal to members of the household, visitors, houseguests, and future owners - plus doing the work yourself or having it done.","brand":"WoB","offers":[{"title":"US \/ NEW \/ INGRAM","offer_id":51166142202129,"sku":"NIN9780615927206","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0615927203.jpg?v=1751294876"},{"product_id":"expanding-your-sphere-book-steve-hoffacker-9780615896861","title":"Expanding Your Sphere","description":"Expanding Your Sphere: Connecting With Strangers For More Realty Listings \u0026amp; Sales is a special type of sales book that has been prepared to help you as a real estate sales professional to be more successful. You can't show new or existing homes to interested people, or list their current homes for them, unless you find and identify those people to talk with about what you offer. Sure, traditional advertising and marketing can do its part to stimulate interest and produce people who might want to do business with you, but there's no guarantee that you'll generate enough leads or do enough business to sustain you. In a day's time, the potential is so great to meet new people that there needs to be a strategy for this. Now there is. This book deals with people that you don't know or have never formally met. From every conceivable opportunity for meeting people from standing in line to seeing them at a function to intentionally seeking them out and making an introduction, this book provides the scenarios (for in-person meetings), scripts (for telephone conversations), and templates (for written communication). Once you meet someone or introduce yourself to them, you can begin getting to know them and develop a relationship that might eventually lead to a sale or a referral. The 7 chapters in this book are: 1 -Why Reach Out To Strangers? 2 - Being A Sales Lead Generator, 3 - Getting Started, 4 - Meeting People Face-To-Face, 5 - Connecting By Telephone, 6 - Approaching People In Writing, and 7 - Making It Work. This book takes the guesswork out of where to start in generating your own sales leads with people that are strangers to you now.","brand":"WoB","offers":[{"title":"US \/ NEW \/ INGRAM","offer_id":51168355123473,"sku":"NIN9780615896861","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0615896863.jpg?v=1750880604"},{"product_id":"business-planning-made-simple-book-steve-hoffacker-9780615861647","title":"Business Planning Made Simple","description":null,"brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51169091453201,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":51169092993297,"sku":"NIN9780615861647","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0615861644.jpg?v=1751393160"},{"product_id":"utilizing-your-contacts-book-steve-hoffacker-9780615899916","title":"Utilizing Your Contacts","description":"Utilizing Your Contacts: More Realty Listings \u0026amp; Sales With People You Already Know is a special type of sales book that has been prepared to help you be more successful. As a real estate sales professional, you build your sales career by showing listings of new or existing homes to interested people and list their current homes for them. Finding such people to work with is a challenge. Sure, traditional advertising and marketing can do its part to stimulate interest and produce people who might want to do business with you, but there's no guarantee that you'll generate enough leads or do enough business to sustain you. SO, turn to contacting people you already know, from close friends to acquaintances you've met just once or twice. The length of the relationship isn't important - just that you know each other. This book provides the scenarios (for in-person meetings), scripts (for telephone conversations), and templates (for written communication) to make sure the people in your database know what opportunities you have available so that take advantage of them or refer others to you. The 7 chapters in this book are: 1 -Why Generate Your Own Leads? 2 - Being A Sales Lead Generator, 3 - Getting Started, 4 - Generating New leads In Person, 5 - Connecting By Telephone, 6 - Reaching Out In Writing, and 7 - Making It Work. This book takes the guesswork out of where to start in generating your own sales leads with people that that you already know, and more importantly, already know you.","brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51169092731153,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":51169094369553,"sku":"NIN9780615899916","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0615899919.jpg?v=1750880607"},{"product_id":"mining-your-database-book-steve-hoffacker-9780615804682","title":"Mining Your Database","description":null,"brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51169955053841,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":51169956528401,"sku":"NIN9780615804682","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0615804683.jpg?v=1750880522"},{"product_id":"filling-your-funnel-book-steve-hoffacker-9780615807515","title":"Filling Your Funnel","description":null,"brand":"WoB","offers":[{"title":"US \/ NEW \/ INGRAM","offer_id":51169957249297,"sku":"NIN9780615807515","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0615807518.jpg?v=1750847394"},{"product_id":"common-sense-universal-design-book-steve-hoffacker-9780615817293","title":"Common Sense Universal Design","description":"Common Sense Universal Design: Creating Accessible, Safe, Comfortable \u0026amp; Desirable Homes is a special type of book written for both consumers who want to do their own remodeling and renovation as well as the professionals who help them or provide it, to achieve a safe, accessible, comfortable, and convenient living environment while enhancing the enjoyment and value of the home for everyone in the home and those who come to visit. The objective is to appeal to all ages and abilities and to implement strategies and solutions that are nearly invisible - ones that do not call attention to the design but fit right in as functional elements to achieve the objective of a safe design for the widest possible audience. Aging in place and remaining in the home are guiding principles - along with safety and accessibility. The 7 chapters in this book are; 1 - What Is Universal Design? 2 - Universal Design As A Solution, 3 - Easy Universal Design Solutions, 4 - More Involved Universal Design Solutions, 5 - Other Universal Design, 6 - Universal Design On The Outside, and 7 - Summary Of Universal Design Treatments. This book will serve as a ready guide for installing the improvements in your home that will help it appeal to members of the household, visitors and guests, and future owners.","brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51169955741969,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":51169956987153,"sku":"NIN9780615817293","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0615817297.jpg?v=1750783788"},{"product_id":"universal-design-for-builders-book-steve-hoffacker-9780615847221","title":"Universal Design For Builders","description":"Universal Design For Builders: Building \u0026amp; Selling Accessible, Safe \u0026amp; Comfortable New Homes is a special type of book written for homebuilders and new home salespeople on how to create home designs that people want and that will sell by including universal design elements and features. The result is a safe, accessible, comfortable, convenient, visitable, and sustainable new home. The objective is to appeal to all ages and abilities and to implement strategies and solutions that are nearly invisible - ones that do not call attention to the design but fit right in as functional elements to achieve a safe design for the widest possible audience. Aging in place and remaining in the home are guiding principles - along with safety and accessibility. The 7 chapters in this book are; 1 - What Is Universal Design? 2 - Universal Design As A Solution, 3 - Easy Universal Design Solutions, 4 - Important Universal Design Strategies, 5 - Other Universal Design, 6 - Universal Design On The Outside, and 7 - Universal Design Means Greater Appeal. This book will serve as a ready guide for designing, creating, and building new homes that will be distinguishable in the marketplace and will appeal to new homebuyers, visitors, guests, and future owners.","brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51169958101265,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":51169959674129,"sku":"NIN9780615847221","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0615847226.jpg?v=1751327053"},{"product_id":"building-the-sale-book-steve-hoffacker-9780984352432","title":"Building The Sale","description":"Selling real estate involves communication - serving your customers needs after you determine what those are. You start by listening to your customers to determine any issues they are facing, what type of a new home they are seeking, and how they want to proceed with going about their search. You need a way of eliciting this information from your customers so that you can effectively design an acceptable approach that meets their physical and financial requirements and needs. Therefore, you must become quite proficient at asking the right questions. There's a reason newspaper reporters or other types of journalists write a story by beginning with who, what, when, where, and why - the so-called 5-W's. They want to capture the essence of what is going on or about to happen in a concise way. From there they can elaborate with more details. This book approaches selling real estate (including listing homes for sale) in the same way so that important details can be obtained from your customers and then an effective approach can be offered and achieved. Learn what your customers want to accomplish and then help them do just that.","brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51250410979601,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":51250413043985,"sku":"NIN9780984352432","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0984352430.jpg?v=1751203286"},{"product_id":"selling-with-builders-book-steve-hoffacker-9780984352487","title":"Selling With Builders","description":null,"brand":"WoB","offers":[{"title":"US \/ NEW \/ INGRAM","offer_id":51250811273489,"sku":"NIN9780984352487","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0984352481.jpg?v=1751299876"},{"product_id":"power-of-discovery-book-steve-hoffacker-9780984352456","title":"Power Of Discovery","description":"Selling involves communication, and selling aging-in-place solutions or remodeling and home renovation services is no different. Communication starts with listening to the customer to determine what issues they are facing, their life experiences, what types of solutions they are seeking, what amount or type of help they are willing to receive from you, and how they want to proceed with having something done. Remodeling contractors, handymen, occupational therapists, architects, and many other professions and occupations working in the aging-in-place solutions field need a way of eliciting this information from their customers so they can effectively design a solution to meet their clients' physical and financial requirements and needs. Therefore, becoming quite proficient at asking the right questions is essential. There's a reason newspaper reporters or other types of journalists write a story by beginning with who, what, when, where, and why - the so-called 5-W's. They want to capture the essence of what is going on or about to happen in a concise way. From there they can elaborate with more details. This book approaches selling aging-in-place and general remodeling services in the same way so that important details can be obtained from the customers and an effective design or proposal can be offered and achieved.","brand":"WoB","offers":[{"title":"US \/ NEW \/ INGRAM","offer_id":51252009107729,"sku":"NIN9780984352456","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0984352457.jpg?v=1751012750"},{"product_id":"creating-a-great-first-impression-book-steve-hoffacker-9780615874227","title":"Creating A Great First Impression","description":"Many new home sales centers have receptionists whose job it is to greet the public, help them feel welcome, create a strong initial impression of the new home community, and engage them before they begin working a sales representative to explore specific opportunities available for them. In this Kindle eBook, there are many concepts, tips, and strategies for new home sales center receptionist to use to represent their companies more effectively and provide a better customer experience for people when they visit or call for information. Looking for a new home is a major life experience for many people - regardless of whether they are shopping for their first home or they've owned homes previously. They have many motivating factors that guide them, such as location, value, price, layout, features, convenience, appearance, safety, and general peace-of-mind. When people enter a new home sales center, they are excited about the possibilities of finding the home they are looking for that will accommodate what they desire in a new home. At the same time, they may feel challenged as they work through the new home sales process to select, acquire, and move into their new home. The new home sales center receptionist's role in the process is to create an outstanding and lasting initial impression to get things started on a warm and positive note. They should feel welcome and comfortable. While the receptionist has no control over whether they might find a home that they want to own, the receptionist is the one responsible for creating that great initial impression and helping them to feel good about what is available.","brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51597075153169,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":51597075448081,"sku":"NIN9780615874227","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0615874223.jpg?v=1751261896"},{"product_id":"making-the-grade-book-steve-hoffacker-9780984352401","title":"Making The Grade","description":"To be an effective new home salesperson, it would be helpful to determine who is the most likely to purchase a new home from you at any given time (whether on the initial visit or in the future) and who is much less likely or even unlikely to do so. This book lays out a unique rating system that definitively describes how to determine the likelihood of any particular customer doing business with you based on the answers to four simple discovery questions. Take all of the guesswork - and subjectivity - out of trying to figure out who is serious about getting a new home and who is not. Then, use your rating system in your follow-up program to focus initially on those who are the most likely to make a decision with you in the short term. This is an objective system that works for any price point, geographic location, style of new construction, or demographic. It just works.","brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51600973988113,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":51600974315793,"sku":"NIN9780984352401","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0984352406.png?v=1750949089"},{"product_id":"knowing-the-score-book-steve-hoffacker-9780984352418","title":"Knowing The Score","description":"Selling homes can be a very enjoyable and rewarding experience - for both you and your customers. You are a problem solver as you meet people searching for an ideal home to move into and create their next set of life experiences- whether they are moving into a new area, this is their first home, they are raising a family, they are downsizing after their family has already grown, or they are retiring. As you do that, people will come to you in a variety of states of readiness, from needing something today to being far less serious about doing anything. Treating everyone you meet the same in terms of their interest level in doing something or their ability to actually decide on a home will result in a lot of frustration, wasted effort and lack of results for you. You need a way of determining which people you work with have the capacity and interest level to either list their current home or purchase another one from you in the short term, which are further out, and which likely will never do anything. That is precisely what this book does. It spells out a definitive rating system that applies to any customer you encounter, no matter what market you are or what types or prices of properties you decide to sell. Based on the answers to a few simple discovery questions that you ask during your presentation, you can rate each customer based on the likelihood and timing of them doing business with you. This is the only rating system you will ever need","brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51650552660241,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":51650553708817,"sku":"NIN9780984352418","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0984352414.jpg?v=1751109582"},{"product_id":"operation-discovery-book-steve-hoffacker-9780984352425","title":"Operation Discovery","description":"Selling new homes, as well as anything else, involves communication. Communication starts with listening to the customer to determine what issues they are facing, their life experiences, what types of solutions they are seeking in terms of a layout or price point, what features are important to them, what type of lifestyle they are expecting for themselves and their family, and how soon they might want to proceed with doing something. Onsite new home salespeople and custom home builders who sell their own designs need a way of eliciting this information from their customers so they can effectively present the available opportunities and determine if there is a way to work with the customer to everyone's benefit. Therefore, becoming quite proficient at asking the right questions is essential. There's a reason newspaper reporters or other types of journalists write a story by beginning with who, what, when, where, and why - the so-called 5-W's. They want to capture the essence of what is going on or about to happen in a concise way. From there they can elaborate with more details. This book approaches selling your new home opportunities in the same way so that important details can be obtained from your customers and an effective presentation and solutions can be offered and achieved.","brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51650554134801,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":51650554528017,"sku":"NIN9780984352425","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0984352422.jpg?v=1751267365"},{"product_id":"using-your-network-book-steve-hoffacker-9780984352494","title":"Using Your Network","description":"You can't make sales unless people like and are interested in what you have to offer - whether you're selling new homes or any other product or service. So where are you going to find people to talk to about your homes? Sure, traditional advertising and marketing (and the internet) can do its part to stimulate interest and produce people who might want to do business with you, but there's no guarantee that you'll receive enough traffic or that people will end up purchasing a new home from you. Whether the demand for new homes is strong or weak in your local market - or somewhere in between, there is more competition from existing properties, other new homes opportunities, and distressed properties. This presents additional challenges for you to make sales. Without some way of finding and connecting with people beyond the traditional methods of marketing and advertising, you're going to find yourself competing with other builders and new home salespeople in your market for a finite pool of the same customers. That's where this book makes all the difference for you and your new home sales business. As long as you have the desire and drive to put these concepts into practice, you now have the power, techniques, and strategies to be more successful and control your production - with people you already know.","brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51650554724625,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":51650554921233,"sku":"NIN9780984352494","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/098435249X.jpg?v=1750788883"},{"product_id":"fueling-your-new-home-sales-business-book-steve-hoffacker-9780692322864","title":"Fueling Your New Home Sales Business","description":"Fueling Your New Home Sales Business: Making Strategic Contacts For More Sales \u0026amp; Referrals is the perfect book to go along with two other lead generation resources Making New Friends: Connecting With Strangers To Make More New Homes Sales and Using Your Network: Making New Home Sales With People You Already Know. This book gives you the ideas of where and how to look as you search for friends, relatives, acquaintances, people you see on a regular basis, and others that are known to you that also know you - to talk with them about what you are doing and how you can use their help. Likewise, where to begin looking to meet people that can come into your life as you are open to seeing and meeting people that you might eventually talk with about your homes. The two other books mentioned provide special scenarios, strategies, telephone talking points, and examples of letters that you can use along with this book that provides the ideas of which people you should involve in your business to help you look for referrals and additional leads. Some of the people you already know and some of the people you are going to be meeting will be looking for a new home like you offer also. For those new home salespeople who desire to generate some or all of their new home sales leads, this book is a fantastic resource. There are dozens of potential places and occupations mentioned where you can look for people that you likely have not thought about or considered. The 7 chapters in this book are: 1 - Stepping Out \u0026amp; Stepping Up,  2 - Challenges Of Indirect Attraction, 3 - Opportunities For Generating Traffic, 4 - People You Already Know, 5 - People You Meeting, and Now What? This book takes the mystery out of where you can look for new sales leads and people to talk with about your new homes. It lets you generate a substantial portion of the new home traffic that you need to be successful and remain in business. After all, people that you meet ahead of time - before they agree to come to your sales center - are going to know more about you and what you are offering and should be more inclined to purchase a new home from you.","brand":"WoB","offers":[{"title":"- \/ - \/ INTERNAL","offer_id":53435521728785,"sku":null,"price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":53435522122001,"sku":"NIN9780692322864","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/9780692322864.jpg?v=1776573808"},{"product_id":"hitting-the-mark-book-steve-hoffacker-9780984352449","title":"Hitting The Mark","description":"Hitting The Mark is a special type of sales book that comes along even now and then to make a real impact on professional selling. Years in the making and fully field tested, the concepts in this book are solid and require no extra refinement or tweaking.As a general contractor, trade contractor, remodeler, renovator, home builder, carpenter, handyman, occupational therapist, physical therapist, interior designer, architect, durable medical equipment contractor, or anyone else who designs and sells solutions for general remodeling for homes or businesses, decorating updates, or aging-in-place treatments, you will get results as soon as you open the book and begin putting these concepts into practice.Whether you maintain an office or showroom where people come to you to see examples of products and discuss what you can do with them, or you go to them in their home or office to discuss their needs and propose solutions, you need a system of sorting through all of the people you meet and talk with (regardless of how that contact is originated) to identify the most interested ones and determine where to devote your time and focus.Without an objective, definitive way of rating all of these sales leads that you accumulate as you operate your business, and a way of determining who to spend your time with, it's easy to waste your energy on people who have very little or no interest in actually making a purchasing decision. At the other end of the spectrum is ignoring people who really are good candidates for making a decision because the chemistry wasn't there and you didn't connect with them or find any common ground.That's where this book becomes invaluable. It is based on the ready, willing, and able formula that most salespeople and small business owners are familiar with, but it adds a very important missing ingredient that turns this into the perfect rating system.For the first time, the three main criteria in evaluating someone's level of interest and ability to make a decision - ready, willing, and able - have been quantified and defined as objective criteria that will mean the same regardless of who uses them. Then the missing ingredient of how well someone likes you and your approach to their issues - and wants to do business with you - is added so that you can focus your time and energy where you have the highest probability of making a sale.This book lays out a system that takes all of the guesswork out of rating a customer according to their level of interest, ability to make a decision, and likelihood of doing business with you. No more subjectivity and shades of gray. Now a set of totally objective criteria can be applied, and you'll know instantly how likely someone is to make a decision to use your services or expertise to help them achieve the safety, comfort, convenience, security, accessibility, and peace-of-mind they are seeking in a renovation.The 8 chapters are: 1 - Why You Need A Rating System, 2 - The Ready, Willing, And Able Test, 3 - An A Rating Isn't Sufficient, 4 - Going Behind The Mark, 5 - Only A Few Can Be An A-1, 6 - Don't Discount The Ds, 7 - Marking Outside The Lines, and 8 - Getting The Most From Your Customers \u0026amp; Sales Leads.This is the last rating system you will ever need.","brand":"WoB","offers":[{"title":"US \/ NEW \/ INGRAM","offer_id":53490283708689,"sku":"NIN9780984352449","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/9780984352449.jpg?v=1777732807"}],"url":"https:\/\/www.worldofbooks.com\/en-gb\/collections\/author-books-by-steve-hoffacker.oembed","provider":"World of Books ","version":"1.0","type":"link"}