{"title":"Tycho Press","description":null,"products":[{"product_id":"extra-mile-book-tycho-press-9781623155940","title":"Extra Mile","description":"The Comprehensive Guide to Customer Service For The 21st Century Even the most successful companies need their customers happy and to keep coming back for more. Whether you re just starting your business and want to lock up great customer service procedures, or you re an established company looking to revamp your customer service to answer new market needs, Extra Mile is the resource for you. Unlike other books that are brimming with irrelevant and outdated information, Extra Mile offers: 500 essential tips, including: Real-Life Scenarios, Crisis Management, and Building Customer Loyalty Intel into the customer service secrets of business giants, such as American Express, Southwest Airlines, and Ritz-Carlton Hotels A section dedicated to providing excellent customer service online A list of 50 Things Never to Do, to help avoid conflict and negative reviews Get ahead of the pack by learning how great customer service equals customer retention.","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49545568813329,"sku":"GOR009032952","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50386269569297,"sku":"CIN1623155940VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":51040336576785,"sku":"NIN9781623155940","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":53103581135121,"sku":"CIN1623155940G","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1623155940.jpg?v=1751438514"},{"product_id":"etsy-excellence-book-tycho-press-9781623155865","title":"Etsy Excellence","description":"\u003cp\u003eThe Ambitious Crafter's Guide to a Profitable Etsy Shop\u003c\/p\u003e \u003cp\u003eMore than a marketplace, Etsy is a community--and being an active, informed member can lead to lucrative results. This book provides actionable steps to help shop owners engage the Etsy community in authentic ways that attract buyers and generate sales.\u003c\/p\u003e \u003cp\u003eThe best Etsy shops stand out among the sea of sellers and a draw loyal customer base, but how they've done it isn't--and shouldn't be--a secret. In these pages, top Etsy sellers share the tools that have helped them, the changes they made that yielded positive results, and their best advice for achieving and sustaining a successful Etsy shop.\u003c\/p\u003e \u003cp\u003eBeyond sellers' words of wisdom, this book offers a roadmap all Etsy sellers can follow in order to:\u003c\/p\u003e \u003cp\u003e- Choose keywords and tags to drive traffic to your Etsy shop - Photograph your products for maximum appeal - Create a unique Etsy shop that stands out - Write winning product descriptions - Price your goods appropriately - Market your products effectively on social media platforms - Maintain lasting relationships with your Etsy customers - Diversify your Etsy product offerings\u003c\/p\u003e","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49559947084049,"sku":"GOR013136914","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ LIKE_NEW \/ INTERNAL","offer_id":49583776792849,"sku":"GOR013135302","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":49790740300049,"sku":"CIN162315586XG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":49890801615121,"sku":"CIN162315586XVG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":51040307740945,"sku":"NIN9781623155865","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/162315586X.jpg?v=1751310700"},{"product_id":"personal-finance-simplified-book-tycho-press-9781623153144","title":"Personal Finance Simplified","description":"Take charge of your money today with Personal Finance Simplified. By making smart personal finance choices now, you can build a solid foundation for your family and your future. Personal Finance Simplified will show you, step by step, how to understand your personal finance needs, plan for your future, and create a budget that will bring you security and peace of mind. With helpful tips for saving money in the short term and long term, and straight talk on how to manage your debt, savings, investments, and major purchases, Personal Finance Simplified can help you at every stage of your life, from graduating college, to changing careers, to growing your family, to retirement. Personal Finance Simplified will introduce you to the fundamentals of managing money, with: Easy guide to creating a personal budget 10 simple ways to reduce your spending 5 stages of getting out of debt 3 questions to help you get real about your personal finance options Tips on banking, buying a home, and filing taxes from the editors of Personal Finance Simplified Personal Finance Simplified will help you take control of your cash flow once and for all.","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49601540260113,"sku":"GOR010007609","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50220529910033,"sku":"CIN162315314XVG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":50395567063313,"sku":"CIN162315314XG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":51040289554705,"sku":"NIN9781623153144","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52680833138961,"sku":"NLS9781623153144","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/162315314X.jpg?v=1750959968"},{"product_id":"stock-market-investing-for-beginners-book-tycho-press-9781623152574","title":"Stock Market Investing for Beginners","description":"Learn how to invest your money the smart way. All forms of investment share a common purpose: to provide for a better future. Stock market investing is one of the best tools you can use to build a more secure financial foundation for you and your family. However, for those of us who aren't professional stockbrokers, the process of stock market investing can seem complex and bewildering. Stock Market Investing for Beginners will arm you with the information you need to understand the basics of stock market investing, and start taking control of your financial future. Stock Marketing Investing for Beginners will take the frustration and intimidation out of stock market investing, so that you can make the investments that are right for your financial goals. Stock Market Investing for Beginners gives you the tools to start investing wisely and successfully, with: - Straightforward explanation of the fundamentals of stock market investing - 10 key stock marketing investing questions answered - 5 strategies for picking winners - Useful advice on buying, selling, owning, and diversifying - Invaluable tips on building your financial portfolio through stock marketing investing The sooner you start investing, the better off you will be. Stock Market Investing for Beginners will show you how to make a small investment now, for a better tomorrow.","brand":"WoB","offers":[{"title":"US \/ WELL_READ \/ SBYB","offer_id":49743903555857,"sku":"CIN1623152577A","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":49778851381521,"sku":"CIN1623152577VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":50105086542097,"sku":"CIN1623152577G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ LIKE_NEW \/ INTERNAL","offer_id":50316700713233,"sku":"GOR011112524","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":51040049004817,"sku":"NIN9781623152574","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":52108664373521,"sku":"GOR007615475","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ NEW \/ INGRAM","offer_id":52145778655505,"sku":"NLS9781623152574","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":52701029859601,"sku":"GOR009954516","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1623152577.jpg?v=1751343284"},{"product_id":"accounting-for-small-business-owners-book-tycho-press-9781623155360","title":"Accounting for Small Business Owners","description":"All the financial accounting a small business will ever need  Owning and running a small business can be complicated. On top of developing, marketing and selling your product or service, you've got to be prepared to handle the money thats coming in, pay your employees, track expenditures, consider your stock options, and much more.  Accounting for Small Business Owners covers the entire process of establishing solid accounting for your business and common financial scenarios, and will show you how to-   Set up and run your business Manage and sell your product or service Perform a month-end balancing of accounts  Packed with definitions of basic accounting terms, sample accounting statements, and a wealth of tips and tricks to simplify the accounting process, Accounting for Small Business Owners has everything you need to get the job done!","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":49761983627537,"sku":"CIN1623155363G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50626493939985,"sku":"CIN1623155363VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":51039906365713,"sku":"NIN9781623155360","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":51691458265361,"sku":"GOR007766557","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1623155363.jpg?v=1751310699"},{"product_id":"scrum-basics-book-tycho-press-9781623155889","title":"Scrum Basics","description":"\u003cp\u003e\u003cb\u003eThe Elements of Agile and Scrum in a Nutshell\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhether you're new to agile software development or considering Scrum for general project management, \u003ci\u003eScrum Basics\u003c\/i\u003e compiles all of the essentials into one handy little guide. Learn how agile teams use Scrum, with:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eA simple summary of agile project management basics like the Agile Manifesto and 12 Agile Principles\u003c\/li\u003e \u003cli\u003eA concise overview of Scrum roles, artifacts, and activities\u003c\/li\u003e \u003cli\u003eA well-organized breakdown of Scrum practices with helpful illustrations and advice\u003c\/li\u003e \u003cli\u003eA troubleshooting FAQ and 5 case studies to help you visualize Scrum in action\u003c\/li\u003e \u003c\/ul\u003e","brand":"WoB","offers":[{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":49788446114065,"sku":"CIN1623155886VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":49950652432657,"sku":"CIN1623155886G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":51040269566225,"sku":"NIN9781623155889","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1623155886.jpg?v=1751277988"},{"product_id":"real-estate-investing-for-beginners-book-tycho-press-9781623153632","title":"Real Estate Investing for Beginners","description":"\u003cp\u003e\u003cb\u003eDiscover beginner's guidance for buying and managing real estate\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInvesting in real estate can be a great way to generate income, but it can also be confusing, riddled with technicalities and doubts. \u003ci\u003eReal Estate Investing for Beginners\u003c\/i\u003e will help make the process easy with beginner-friendly insight into how to successfully evaluate, buy, and maintain investment properties. By clearly explaining the potential risks, costs, and benefits of buying real estate, this book will help you turn your financial goals into reality.\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\n\u003cb\u003eEvaluate properties\u003c\/b\u003e--Discover 31 pros, cons, and characteristics of the 5 main types of real estate investments.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eInvestment rewards and risks\u003c\/b\u003e--Explore the 10 major rewards of real estate investing.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eReal estate vs. stocks\u003c\/b\u003e--Learn from a thorough overview of the differences between investing in stocks and investing in real estate.\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eCreate the wealth you want with the tools you need in this ultimate real estate investing guide.\u003c\/p\u003e","brand":"WoB","offers":[{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":49798031343889,"sku":"CIN1623153638VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":50395570667793,"sku":"CIN1623153638G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":51040338084113,"sku":"NIN9781623153632","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1623153638.jpg?v=1751088716"},{"product_id":"investing-for-beginners-book-tycho-press-9781623154455","title":"Investing for Beginners","description":"\u003cp\u003e\u003cb\u003eThe best time to start investing is NOW.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIf you haven't saved a dime, it's time to get started. If you already invest, you should probably step it up. If you think you have enough set aside, realize that the word \"enough\" is at best a shoddy estimate and at worst a pipe dream.\u003c\/p\u003e \u003cp\u003e\u003ci\u003eInvesting for Beginners\u003c\/i\u003e gives you in-depth insight into how to successfully evaluate your investment needs, be realistic about your goals, and put your money to work in order to generate wealth. With step-by-step introductions to the core concepts and strategies of successful investing, \u003ci\u003eInvesting for Beginners\u003c\/i\u003e will help you turn your financial goals into reality.\u003c\/p\u003e \u003cp\u003e\u003ci\u003eInvesting for Beginners\u003c\/i\u003e shows you how to invest confidently, with:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eA 5-step plan for setting the investment goals that are right for you\u003c\/li\u003e \u003cli\u003eAn overview of the most popular investment products and strategies\u003c\/li\u003e \u003cli\u003eThe 5 biggest investment mistakes to avoid\u003c\/li\u003e \u003cli\u003eKey questions to ask your broker\u003c\/li\u003e \u003cli\u003e7 tips to reduce your taxes\u003c\/li\u003e \u003cli\u003eA thorough glossary of financial terms\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eWith ample statistics, key insights, and a complete explanation of each step, \u003ci\u003eInvesting for Beginners\u003c\/i\u003e will give you the tools you need to create the wealth you want.\u003c\/p\u003e","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":50386240635153,"sku":"CIN1623154456G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50386242535697,"sku":"CIN1623154456VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":51040050544913,"sku":"NIN9781623154455","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1623154456.jpg?v=1751023946"},{"product_id":"accounting-for-small-business-owners-book-tycho-press-9781623159535","title":"Accounting for Small Business Owners","description":"\u003cp\u003e\u003cb\u003eAll the financial accounting a small business will ever need\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOwning and running a small business can be complicated. On top of developing, marketing and selling your product or service, you've got to be prepared to handle the money thats coming in, pay your employees, track expenditures, consider your stock options, and much more.\u003c\/p\u003e \u003cp\u003e\u003ci\u003eAccounting for Small Business Owners\u003c\/i\u003e covers the entire process of establishing solid accounting for your business and common financial scenarios, and will show you how to:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eSet up and run your business\u003c\/li\u003e \u003cli\u003eManage and sell your product or service\u003c\/li\u003e \u003cli\u003ePerform a month-end balancing of accounts\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003ePacked with definitions of basic accounting terms, sample accounting statements, and a wealth of tips and tricks to simplify the accounting process, \u003ci\u003eAccounting for Small Business Owners\u003c\/i\u003e has everything you need to get the job done!\u003c\/p\u003e","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":50464702398737,"sku":"CIN1623159539G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":51040142426385,"sku":"NIN9781623159535","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1623159539.jpg?v=1751057708"}],"url":"https:\/\/www.worldofbooks.com\/en-gb\/collections\/author-books-by-tycho-press.oembed","provider":"World of Books ","version":"1.0","type":"link"}