{"title":"Management On The Cutting Edge","description":"\u003cp\u003eExplore 'Management on the Cutting Edge', a collection tackling modern business challenges with innovative solutions. Ideal for leaders seeking fresh perspectives and actionable strategies in today's dynamic market.\u003c\/p\u003e","products":[{"product_id":"technology-fallacy-book-gerald-c-kane-9780262039680","title":"The Technology Fallacy","description":"\u003cb\u003eWhy an organization's response to digital disruption should focus on people and processes and not necessarily on technology.\u003c\/b\u003e\u003cp\u003eDigital technologies are disrupting organizations of every size and shape, leaving managers scrambling to find a technology fix that will help their organizations compete. This book offers managers and business leaders a guide for surviving digital disruptions--but it is not a book about technology. It is about the organizational changes required to harness the power of technology. The authors argue that digital disruption is primarily about people and that effective digital transformation involves changes to organizational dynamics and how work gets done. A focus only on selecting and implementing the right digital technologies is not likely to lead to success. The best way to respond to digital disruption is by changing the company culture to be more agile, risk tolerant, and experimental.\u003c\/p\u003e\u003cp\u003eThe authors draw on four years of research, conducted in partnership with \u003ci\u003eMIT Sloan Management Review\u003c\/i\u003e and Deloitte, surveying more than 16,000 people and conducting interviews with managers at such companies as Walmart, Google, and Salesforce. 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It is happening now to many companies and workers.    These cases include a digital system for life insurance underwriting that analyzes applications and third-party data in real time, allowing human underwriters to focus on more complex cases; an intelligent telemedicine platform with a chat-based interface; a machine learning-system that identifies impending train maintenance issues by analyzing diesel fuel samples; and Flippy, a robotic assistant for fast food preparation. For each one, Davenport and Miller describe in detail the work context for the system, interviewing job incumbents, managers, and technology vendors. 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Most established companies have deployed such digital technologies as the cloud, mobile apps, the internet of things, and artificial intelligence. But few established companies are designed for digital. Full of practical advice and real-life examples of digital transformation, this book is an essential guide for retooling organizations for digital success through 5 key building blocks:     • Shared Customer Insights  • Operational Backbone  • Digital Platform  • Accountability Framework  • External Developer Platform     In the digital economy, rapid pace of change in technology capabilities and customer desires means that business strategy must be fluid. As a result, business design has become a critical management responsibility. Effective business design enables a company to quickly pivot in response to new competitive threats and opportunities. 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