{"product_id":"feedback-rules-book-brian-numainville-9781938406522","title":"Feedback Rules!","description":"YOU GOTA KNOW THE RULES  It's critical to get feedback from the stakeholders of your business-customers, employees, members, business partners, and more. Whether you are conducting a telephone survey, doing in-depth customer interviews, or taking the pulse of your employees, you'll learn how to prepare questions, run the program, and use the information wisely. Read one rule a week-or all 52 at once  Feedback Rules  is your guide to listening to your stakeholders. PRAISE FOR FEDBACK RULES  Great tips and helpful ideas for retailers that want to listen more attentively to their customers and employees. PETER LARKIN, PRESIDENT AND CEO, NATIONAL GROCERS ASOCIATION Invaluable to any organization. JAMES G. CONROY, PRESIDENT AND CEO, BOT BARN A fresh and entertaining reminder of the importance of making feedback an essential part of any corporate culture. MARK J. CENSOPRANO, CHIEF MARKETING OFICER, ASPEN DENTAL MANAGEMENT","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":49891682844945,"sku":"CIN1938406524G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50419540754705,"sku":"CIN1938406524VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":51059290964241,"sku":"NIN9781938406522","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1938406524.jpg?v=1750727497","url":"https:\/\/www.worldofbooks.com\/en-gb\/products\/feedback-rules-book-brian-numainville-9781938406522","provider":"World of Books ","version":"1.0","type":"link"}