{"product_id":"front-office-management-for-the-veterinary-team-2e-book-heather-prendergast-9780323261852","title":"Front Office Management for the Veterinary Team, 2e","description":"\u003cp\u003eThe only book of its kind, \u003cb\u003eFront Office Management for the Veterinary Team\u003c\/b\u003e focuses on the day-to-day duties of the veterinary team. It offers a complete guide to scheduling appointments, billing and accounting, communicating effectively and compassionately with clients, managing medical records, budgeting, marketing your practice, managing inventory, using outside diagnostic laboratory services, and much more. Written by Heather Prendergast, RVT, CVPM, this manual simplifies essential tasks with step-by-step instructions \u003c\/p\u003e\u003cul\u003e \u003cul\u003e\u003c\/ul\u003e\n\u003cli\u003e\n\u003cb\u003eExercises on the Evolve website\u003c\/b\u003e offer additional practice with front office tasks.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eInteractive working forms\u003c\/b\u003e give you experience completing sample checks, deposit slips, patient history forms, and incident reports.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eThe latest information on electronic banking and tax forms\u003c\/b\u003e ensures that you adhere to the most current financial guidelines.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003e\u003ci\u003eWhat Would You Do\/Not Do\u003c\/i\u003e boxes\u003c\/b\u003e provide scenarios to expose you to real-life situations that occur in veterinary practice and guide you through to an appropriate resolution.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eReview questions\u003c\/b\u003e test your understanding of concepts presented in each chapter.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003e\u003ci\u003ePractice Point\u003c\/i\u003e boxes\u003c\/b\u003e highlight practical information to remember while on the job.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003e\u003ci\u003eVeterinary Practice and the Law\u003c\/i\u003e boxes\u003c\/b\u003e provide essential information about laws that you must know in order to run an ethical practice and to protect the practice.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eKey terms and learning objectives\u003c\/b\u003e guide you through study of the most important content.\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"WoB","offers":[{"title":"US \/ WELL_READ \/ SBYB","offer_id":49874106712337,"sku":"CIN032326185XA","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":50281776775441,"sku":"CIN032326185XG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":52733082140945,"sku":"CIN032326185XVG","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/032326185X.jpg?v=1751357480","url":"https:\/\/www.worldofbooks.com\/en-gb\/products\/front-office-management-for-the-veterinary-team-2e-book-heather-prendergast-9780323261852","provider":"World of Books ","version":"1.0","type":"link"}