The Three Pillars of Public Management by Ole Ingstrup
Proving that public service excellence is not an oxymoron but an achievable reality, The Three Pillars of Public Management provides a framework, based on the experiences of senior managers and a survey of top-performing public service organizations around the world, for building and sustaining effective public service organizations. The authors find that success in serving the public rests on three pillars: the aim, or mission, of the organization; the character of the people and the institution; and the tools available to achieve the aim. The Three Pillars of Public Management is an important resource for practitioners at all levels of the public service, from central agencies and top national departments to regional, state, or provincial governments and municipalities. With an easy-to-read style, inspiring examples, and a checklist of questions at the end of each chapter the book is a valuable tool for improving the public sector workplace and helping public servants make a difference.
"The Three Pillars of Public Management makes a significant contribution to the field of public sector management, providing a framework for recognizing and improving effectiveness in public organizationsIt clearly fills a gap in the available literature." Jim McDavid, School of Public Administration, University of Victoria
| SKU | Unavailable |
| ISBN 13 | 9780773520615 |
| ISBN 10 | 0773520619 |
| Title | The Three Pillars of Public Management |
| Author | Ole Ingstrup |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | McGill-Queen's University Press |
| Year published | 2000-03-07 |
| Number of pages | 232 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |