{"product_id":"tough-telephoning-book-david-martin-9780273623120","title":"Tough Telephoning","description":"More and more business is being done through telecommunication, yet many people feel ill-equipped to deal with telephone calls. This book aims to ensure that whatever situation one is facing on the telephone, one will never be at a loss for something to say, no matter how the conversation flows.","brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51234554708241,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":51234555494673,"sku":"GOR004136156","price":3.9,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0273623125.jpg?v=1786107567","url":"https:\/\/www.worldofbooks.com\/en-gb\/products\/tough-telephoning-book-david-martin-9780273623120","provider":"World of Books ","version":"1.0","type":"link"}