{"title":"Brigham Dickinson","description":"\u003cp\u003eDelve into the captivating worlds created by Brigham Dickinson, where thrilling adventures and complex characters await. Perfect for fans of epic fantasy and immersive storytelling. Start your journey here.\u003c\/p\u003e","products":[{"product_id":"pattern-for-excellence-book-brigham-dickinson-9781613398845","title":"Pattern for Excellence","description":"When was the last time you received WOW worthy customer service from a business?  Have you ever been curious how some companies consistently deliver this WOW factor?      Pattern for Excellence is designed to help business owners create WOW Experiences on a daily basis…not one customer at a time, but by building relationships and uniting employees behind a greater cause.  This amazing phenomenon begins with your workplace culture and gets transferred to your customers.      But, how do you create a culture that over delivers and delights customers?  In reading this book, you will be inspired to create a noble purpose in your organization and establish a pattern of excellence.  When your company successfully masters these principles, amazing results start to materialize with your customers…on a routine basis.      Establishing a workplace culture which consistently delivers WOW customer service is far easier than you would believe.  By following the steps in this book, your organization will be on its way to creating raving fans in your industry.","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":50385470030097,"sku":"CIN1613398840G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":51039101780241,"sku":"NIN9781613398845","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1613398840.jpg?v=1750992453"},{"product_id":"patterned-after-excellence-book-brigham-dickinson-9781632992345","title":"Patterned after Excellence","description":"\u003cp\u003eKnowing what really matters at work and in life and acting on what you know are two very different things. Unless you practice what you know, applying what matters most in a consistent pattern, you'll always find yourself coming up short. Though your own human tendencies undermine your ability to live at your best, universal truths can help you stay focused on what is most important and ultimately provide real and lasting happiness. \u003cem\u003ePatterned after Excellence\u003c\/em\u003e walks you through what is true in a way that will empower you, your company, your employees, and everyone else around you. \u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eAs you make your way through this book, you'll find that human tendency makes each of us our own worst enemy but come to understand that key truths you apply at work and in life can instead make you your own greatest hero. You'll learn how to be more present and active in pivotal moments, build meaningful relationships, and become more purposeful in your interactions. Dickinson shows you how to intentionally apply truths that create excellence in all aspects of your life. You'll not only achieve at a higher level in your career but also become the best possible version of yourself. \u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eBrigham Dickinson is president of Power Selling Pros, founder of the Power Certification Program, and author of the book\u003cem\u003e Pattern for Excellence. \u003c\/em\u003e\u003c\/p\u003e","brand":"WoB","offers":[{"title":"GB \/ NEW \/ INGRAM","offer_id":52339059163409,"sku":"NLS9781632992345","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":52752292282641,"sku":"NIN9781632992345","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/9781632992345.jpg?v=1758169336"}],"url":"https:\/\/www.worldofbooks.com\/en-ie\/collections\/author-books-by-brigham-dickinson.oembed","provider":"World of Books ","version":"1.0","type":"link"}