{"title":"Elements In Public And Nonprofit Administration","description":"\u003cp\u003eExplore the essential Elements in Public and Nonprofit Administration series. Perfect for students and practitioners alike, delve into key concepts shaping effective governance and social impact.\u003c\/p\u003e","products":[{"product_id":"institutional-memory-as-storytelling-book-jack-corbett-9781108748001","title":"Institutional Memory as Storytelling","description":"How do bureaucracies remember? The conventional view is that institutional memory is static and singular, the sum of recorded files and learned procedures. There is a growing body of scholarship that suggests contemporary bureaucracies are failing at this core task. This Element argues that this diagnosis misses that memories are essentially dynamic stories. They reside with people and are thus dispersed across the array of actors that make up the differentiated polity. Drawing on four policy examples from four sectors (housing, energy, family violence and justice) in three countries (the UK, Australia and New Zealand), this Element argues that treating the way institutions remember as storytelling is both empirically salient and normatively desirable. 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